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SpaceiQ

SpaceiQ


Welcome to the SpaceiQ feedback site. We love hearing from our clients. If you have suggestions for how we can improve our product and provide you with better solutions to your needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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SpaceiQ

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675 results found

  1. Currently, we have three booking type options available on the settings page:

    'All Day Only'

    'Hours Booking only'

    'Both' (allowing hourly and all-day booking)

    Our organization had to enable the option "Booking for the whole day only" due to constant conflicts between users. These conflicts arose because the default booking setting creates reservations for a couple of minutes or 1 hour if I am not mistaken. Employees often believe they have booked a desk for the entire day when, in reality, they have only reserved it for a short period.

    As a result, we had to disable the Both' option…

    5 votes

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    0 comments  ·  Global  ·  Admin →
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  2. One of our employees happened to book a hotel desk and cancel the reservation after it has started and it is giving an "invalid token" reply. Gabe from Eptura Support told us that "It is by Design." Hence, can you possibly allow to cancel a booking with no issues so that way other employees can book it again to free it up for other people to use? We are very tight on desks here and the ability to cancel would seem to be an important feature.

    Thanks, Maria

    1 vote

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    0 comments  ·  Hoteling  ·  Admin →
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  3. Currently, our employees receive an email notification confirming their booking. However, we need to notify our users about our distinct booking policies, which can vary among offices. To achieve this, we propose the following functionality:

    Customizable Policy Notification Link:

    We request the ability to add a hyperlink within the booking confirmation email. This hyperlink would direct users to a page detailing the specific booking policies for their office. Each office would have the flexibility to customize the name and URL of this hyperlink to match their unique policies and needs.

    Enable/Disable Functionality Per Office:

    We need the capability to enable…

    4 votes

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    0 comments  ·  Global  ·  Admin →
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  4. One of the most critical improvements we seek is the ability to manage booking types separately for each office.

    Currently, the application allows us to either allow or disallow certain booking types, such as hourly AND/OR all-day bookings, for the entire company.

    However, it is essential for us to have granular control over this functionality at the office level. This will enable us to tailor the booking options to the specific needs and policies of each office location. For instance, some offices may only allow hourly bookings, while others may permit both hourly and all-day bookings.

    We believe that implementing…

    4 votes

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  5. Different offices may have different working schedules, including weekends and public holidays.

    We need the ability to set unique business days for each office, similar to defining business hours. This customization will accommodate varying working schedules, including weekends and holidays, across different offices, enhancing our reservation management accuracy.

    4 votes

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  6. Create a setting under the QR Settings for QR Codes posted at Hotel Desks to be able to open to the Space IQ Website instead of the App.

    1 vote

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    0 comments  ·  Hoteling  ·  Admin →
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  7. 1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  8. Allow booking managers to move someone from one hoteling office to another.

    1 vote

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    0 comments  ·  Hoteling  ·  Admin →
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  9. Add map pins for Battery and E-Waste Recycle locations.

    1 vote

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    0 comments  ·  Floor Map  ·  Admin →
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  10. Have the ability to run a daily report that shows all hoteling desks, what's available, which are reserved, who reserved it and who it was reserved for. This gives the receptionists an easy way to determine what is open/reserved on each floor in one report.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  11. Enable the ability to upload a photo of the conference room so people can see what they are booking.

    2 votes

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    0 comments  ·  Assets  ·  Admin →
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  12. It's too easy to accidentally delete everyone, and when they get restored from backup all bookings and desk assignments are lost.

    1 vote

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    0 comments  ·  Employees  ·  Admin →
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  13. Provide a report that shows Hotel desks NOT booked. This can provide insight into unused Hotel desks. It would be nice to be able to filter it by days.

    1 vote

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    0 comments  ·  Hoteling  ·  Admin →
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  14. I would like to be able to see a list of employees who have booked a desk & location on the wayfinder device

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  15. With recent UI changes, the distinction between available and unavailable desks, especially in the mobile app, has become less clear. This change affects the overall user experience on both web and mobile platforms.

    So, it would be great to have a toggle to switch between old and new UI.
    OR please make consistent colors for accessible tables on the web and in the mobile application. This can help improve user understanding.

    1 vote

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    0 comments  ·  Usability  ·  Admin →
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  16. Currently Viewers cannot see the Markers in Locator. the Markers are important for visiable in the floor plan for health and safety issue especially for the markers of fire facilities and emergency exit.

    At the same time, the existing markers only have Fire Extinguisher and Fire Exit, we would like to create First-aid Box and Fire Hosereel and show up in the locator for their information of contingency awarness.

    1 vote

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    0 comments  ·  Floor Map  ·  Admin →
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  17. Can we please have the background of the First Aid Kit pin icon in green instead of red? It is a requirement in UK to display first aid supplies and equipment with green signage.

    6 votes

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    0 comments  ·  Floor Map  ·  Admin →
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  18. When printing/downloading a floor map, please provide the ability to show or hide different types of pin icons, not all or nothing, with a drop down menu for example, so we can handpick which types of pin icons to show on the floor.

    6 votes

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    0 comments  ·  Floor Map  ·  Admin →
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  19. Currently the default for a desk booking is 15 minutes unless you change it. Numerous users forget this and end up booking the incorrect period. Can the option be changeable or not set as a default requiring the employee to have to select the time with a warning if they dont?

    11 votes

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    0 comments  ·  Employees  ·  Admin →
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  20. Admin able to make minor edits to the floor plans without having to submit CAD drawings for simple changes like an office being converted to a cubicle or 2 cubicle spaces being converted to an office, and office into a conference room, a conference room into an office etc. with "stock" graphics. The type of interior projects that get done all the time to meet business needs/adjacency issues and are but small interior projects that don't effect overall square footage or exterior wall changes.

    1 vote

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    0 comments  ·  Floor Map  ·  Admin →
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