Skip to content
Eptura
Feedback by UserVoice

Serraview Engage

Engage


Welcome to the Engage feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

How it works
  • Search to see if your suggestion currently exists
  • If you have a suggestion that’s not listed yet, submit your own
  • Select a category to tell us which part of the platform your feedback is for 

Serraview Engage

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

142 results found

  1. Provide native support for Engage Kiosk to use Windows Kiosk Mode

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  (3) Kiosks  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Creating polygon spaces to function as desks for shift working is ideal. However, because polygon spaces are generally used for spaces like meeting rooms, there is no way to check-in via the Engage calendar. It would be really convenient if we could select check-in options from the space types menu in Admin Settings > Reference Data.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. The Engage People Tab should visually indicate if a user is active, away, checked in or just booked a desk. This will allow people to quickly check the people tab to determine if someone is active on site today or not.

    This will enhance the use of Engage beyond desk bookings when searching for active users in SVL2 and

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. When searching for a team/person on the search results, list the location that the result is found at. For example "Team A - Building 1 - Floor 02"

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Have an option to have the system assign a desk to all the team members selected at random or keep it as-is. This would change the e-mail communication going from a list that is hard to follow to a single desk. We are finding that for large groups it is difficult to locate the range of desks that were selected as the e-mail is simply a long list which is not very user friendly. If the employee accepts, that seat remains occupied, if the decline, that seat opens up immediately and if they do not check-in the the check-in setting…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. First responder located via SV Liva data is indicated as a different colour to other occupied workpoints

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. With ENGAGE, enable the employee name display when you zoom in. Right now this feature works for work desks but does not display names for those office reservations. Zooming in should display ALL names, not just work desks.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. When looking to delete your own booking, add a clear and larger "Cancel booking" label alongside the trash can icon.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Restrict to only show floors where you are assigned to book, unless you have additional access. Currently people can see all floors despite not being assigned to book at these locations - Some floors may be confidential or secure so we do not want them to see the floorplans if they're not able to book there.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Administrators should be able to book beyond the future booking limit that has been set up, for example for an upcoming event, without having to expand the range for all users.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. By configuration, choose if Space Bookings are available in different versions of Engage.

    For example:
    - Users can make space bookings in Kiosk, but not in Mobile or Web version

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. When you click on a seat in Engage the pop up window does not display the name of the seated person. Can we have the same pop up window display on clicking a seat as you get when you search of an employee, with the employee contact information. If a person is not seated in that workpoint, the pop up should have a reservation option if it's a reservable desk.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. The kiosk currently defaults to enable a guest to book a desk. To assist with actual utilisation at a closed site it would be beneficial if this feature could be turned off so that staff could only select a registered user as the booking originator

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  (3) Kiosks  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Would love a way to block/book a section or workpoints not using the team function or the "book on behalf of" function but rather selecting multiple stations and booking all at once.
    We have instances where staff from different Teams and/or locations are looking to block a group of stations and arent worried about each desk being reserved for a specific person.
    Thanks
    Ty

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. If a staff member books into an office that isn't their home office, a notice can be given to reception the day before the guest attending. That way they will be registered to the office for the day in the event of an evacuation, and the reception can have access badges for them and make required arrangements. This would be particularly useful for offices where we do not control the entry. We can alert third party of guest attendance and allow ease of check-in. Not all offices will require it, but could be a report that could be auto-generated and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. We are hoping to have the area number shown in Engage and the feature to be able to switch calculations between SQFT (Square Feet) to SQM (Square Meters). This would help our global team and end users to utilize Engage.

    Since we already have an existing calculation to switch between SQFT and SQM by setting up the user Local in Serraview, I'm assuming we can have this data shown when the users click each space.

    If this feature cannot be a generic idea from a development perspective, can we have this as enable/disable function in configuration?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Provide for custom or additional First Responder/Person of Interest categories, beyond the hard coded First Aid Officer and Fire Warden.

    This allows admins to define the titles of roles they wish to see within Engage, beyond the current workaround where some different roles have to be assigned to a category where the title doesn't align.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I'd like an SDK so that I can easily embed Engage in my own mobile app

    Our app developers provided this requirement, “Serraview will need to add a parameter CFBundleURLSchemes to their Info.plist file.”

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. System admins should be able to:
    - Customise the contents of confirmation emails for different sites
    - Customise if confirmation emails are sent for different sites or not
    - Configure if staff can opt in/out of confirmation emails

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?