50 results found
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Bulk Cancel Future Desk Bookings
Serraview admins should be able to bulk cancel future bookings for desks or spaces space(s). This should include an automated message to users advising them of the cancelled booking.
This is needed when a building or space needs to be closed down for whatever purpose; maintenance, pandemic issues, reclassification of the space, etc. Another reason, when bookings have been made using a social distancing situation, and now that restriction has been removed, all existing future socially distanced block bookings remain, but need to be removed.
If the future bookings are not removed, they can throw off reporting numbers for management.…
46 votes -
Book on Behalf of Enhancements
Additional features when booking on behalf of someone else:
- We would like the option for the reserver to receive a confirmation email.
- The reservee (Booked For individual) to see in their confirmation email who reserved the space.
- Provide Book on Behalf of without also providing the Reservations - Bypass concurrency limit secured action
- Allow staff that can "book on behalf of", to also "Cancel on behalf of".
- Allow staff that can book on behalf of to see the calendar of bookings they have made for other people, and bookings those people have made
- Show…46 votes -
Different colour options for different booking rules, space types and selections
As an admin, I would like to be able to choose the colours displayed in Engage to seperately show:
- Occupied vs Booked vs Bookable
- Bookable for all staff
- Bookable for the users team/hood
- Bookable all day vs time
- Booked vs unbooked vs unbookable
- Currently selected desk or spaceThis would need a legend to identify the different colours
32 votes -
Limit Floor Capacity
As an administrator, I would like to be able to set a floor capacity for the maximum number of desk bookings per floor that will be accepted by Engage. Once this floor capacity has been reached. No additional new bookings will be accepted for this floor.
Further enhancement:
- Notify administrators when floor capacity is reached (or a threshold will be reached) to then release an additional floor for booking
- Wait list for staff who wish to book on a floor that is at capacity, to then be notified when a new floor is releasedThis will allow me…
32 votesThank you for the suggestion. I agree that this is an important feature for making it simple to get staff back to work.
We are in the process of designing this feature.
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Booking Rule Enhancements - "all-day" and "specific time" Durations Lengths and Check in times
As a system administrator I want to control which spaces can be booked as 'all-day' settings and others by 'specific time'. This supports spaces with shift work, varying styles of work and bookings and large floors with a variety of team and space requirements.
Examples:
- Select some desks/spaces to be booked as "All-Day" and other to be "Specific Time"
- Custom Label specific time bookings "Morning", "Afternoon", "Evening"
- Preset start times for all day bookings differently between different desks
- Pre-Defined Time Slot Bookings "9am-12pm, 12pm-3pm"
- Limit the amount of time a user can make a booking…31 votes -
Time/Day Schedule to open up Bookings
Configurable option to define how many days or weeks in advance the desks/spaces can be booked in advance per building, floor or space.
Examples:
- At 12pm Friday, open bookings for the following week
- All hot desks can only be booked on the day
- Selected desks can be booked 4 weeks in advance, while default is only 1 week in advance (or the reverse)
- Building A can be booked 2 weeks in advance, Building B can be booked 1 week in advance31 votes -
Booking Rules Based On Team
Provide enhanced flexibility to booking rules to provide variable restrictions to bookings based on your team or the team allocations. This should include:
- Provide a team priority to reserve, seats in a location (building, floor, hood) until a specified time (ie. a week before), then the reservations are open to everyone else not on the specified team.
- Allocate spaces to only be bookable by specific teams on specific days ( E.G. Finance are allocated Monday, Wednesday & Friday, IT are allocated Tuesday & Thursday.)
- Allow some teams to book in all spaces regardless of booking rules27 votes -
Only show floors where assigned to book
Restrict to only show floors where you are assigned to book, unless you have additional access. Currently people can see all floors despite not being assigned to book at these locations - Some floors may be confidential or secure so we do not want them to see the floorplans if they're not able to book there.
17 votes -
Booking Enhancements - Meeting Spaces
Enhancements too the process of booking a meeting space including:
- Capture the name of the person making the booking
- List the number of people attending the booking
- List the names of people invited to the booking
- Suggest meeting rooms based on the number of people going to the booking
- Populate teams/outlook invite with links
- Automatically integrate with VC/Video Conferencing and start calls at scheduled meeting times16 votes -
Apply filtered 'Attributes' to floorplan
When a users filters by attributes, highlight those spaces on the active floorplan.
14 votes -
Serraview Spaces Module - Space Type Automation based Engage settings
Our space types are set up in such a way their definitions are directly related to whether or not they should be bookable through the Engage reservation tool.
Examples:
Dedicated Spaces: NON-reservable
Shared Spaces: Reservable
Open Shared Spaces: NON-reservable (think touchdown stations to accommodate walk-ins)If someone changes a space type, the "reserving enabled" feature needs to be manually updated to reflect that space type. I would love an automation set in place for this.
Also, as a part of this ask, a report to let the Admin know what spaces have been changed, and by whom. Not only does…
13 votes -
Booking Reservation Workflows and Approvals
We would like to have the ability to send reservation notifications for nominated desks/spaces to the applicable space "owners." That way they can review the requests in real time
11 votes -
View and Delete Room Bookings made by other employees
As a system administrator, I want the ability to view and delete room bookings made.
At this time, only desk bookings are available in the VBS.
Can we also view bookings made against a bookable space?
Likewise, can we also 'cancel' the bookings made?
Option to bulk delete or bulk shift bookings to other rooms11 votes -
Centralized check-in in Engage
We would like to have the ability to enable a centralized check-in process. In addition to allowing users to check themselves in for a desk, it would be great if a receptionist or security could "check-in" reservations in Engage. This would help us enforce COVID safety protocols, as well as reservation procedures.
10 votes -
Events through Engage
As an Engage user, I would love to see Engage used for RSVPs to events that companies can host within their spaces (or off-site events)- that won't count against our regular seat counts.
Examples:
1) Our client is hosting a holiday event, and for social distancing purposes, want to cap the capacity to a certain number. It would be lovely to set up a "building" as the event itself to help monitor RSVPs in one place.
2) During COVID, our client sets up "Outdoor Offices" that are temporary sites to encourage company culture while waiting to return to the office,…10 votes -
Modify existing desk reservation
As a user, I would like to modify my existing desk reservations by shortening it (i.e. 4 days to 2 days) or extending it (i.e. 2 days to 5 days).
For existing desk reservations where I am shortening it, it should allow the user to keep their existing desk reservation or suggest booking another desk as a secondary option.
For existing desk reservations where I am extending the booking, it should try to book the originally reserved desk for the extended time, and if this is not free, allow you to do the following options; 1) keep the original desk…
10 votes -
Outlook Plug-in
While making a reservation in Outlook, I'd like to be able to see photos of the room, see the room's location on a floormap, view equipment available in the room, and filter based on room capacity and equipment available.
10 votes -
Add Comment or Description When Reserving or Cancelling a booking
As an Engage Admin/Facilities Manager,
I would like Engage users to be able to enter comments
- When booking a desk or space
- When cancelling a booking or spaceComments can be used to explain why they're reserving/cancelling the booking (team meeting, working on a project, needs specific equipment, catering requests), So that management can better understand why employees are reserving certain seats.
9 votes -
Clearer "cancel booking" label
When looking to delete your own booking, add a clear and larger "Cancel booking" label alongside the trash can icon.
8 votes -
Cancel future bookings if user has not checked in X times in a row
As a system admin, I'd like to configure the app to cancel future bookings if the user doesn't check in X times in a row.
User should receive a message to advise them of the cancellation
Amount of days without a check in should be configurable8 votes
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