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Serraview Engage

Engage


Welcome to the Engage feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview Engage

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142 results found

  1. When browsing a third-party website, it's impossible to navigate back or fwd. The only "back" button in the app takes you out to the main Engage menu and, sometimes, the website menu is not enough when you just need to go back a page.

    Adding some basic browser nav buttons (back/fwd, refresh, open in chrome/safari) would be very helpful.

    4 votes

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  2. Enhancements too the process of booking a meeting space including:
    - Capture the name of the person making the booking
    - List the number of people attending the booking
    - List the names of people invited to the booking
    - Suggest meeting rooms based on the number of people going to the booking
    - Populate teams/outlook invite with links
    - Automatically integrate with VC/Video Conferencing and start calls at scheduled meeting times

    16 votes

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  3. As an employee, I'd like a quick way to submit feedback about a space.

    Example:
    - something is broken
    - too hot/too cold
    - I need help with something

    13 votes

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  4. Currently when you navigate to the My Profile tile from the Engage app, you are required to re-authenticate your credentials to access the page.

    The user experience is greatly impacted as it is not seamless.

    The app should carry through the users SSO authentication when accessing the My Profile page.

    3 votes

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  5. I'd like to be able to see a pathway/turn-by-turn instructions on how to find my destination, just like I can with google maps

    16 votes

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  6. As an Administrator, I'd like a quick way to collect feedback/survey from a number of employees based on their attributes (location, orgunit, etc).

    This might be a built-in function to Engage, or a quick way for engage to be the entry point for using a 3rd party tool to collect the info.

    8 votes

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  7. When new locations are added the default is for Reserve Enabled to be checked as yes. It would be great if the reserved enabled would not be checked as most locations are not reservable and instead only check those that are.

    1 vote

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  8. As an Engage Customer, I'd like to provide my employees and visitors with a streamlined visitor registration process

    10 votes

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  9. As a Slack user, I'd like to be able to find an employee by command, such as "\find Megan". This would bring up a floor plan locating where Megan is.

    Other use cases are:
    - employee contact info
    - book meeting rooms

    10 votes

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  10. As a user of Engage, I want to show my colleges that I'm:
    - on leave
    - working from home

    ...so they know not to try to find me in the office.

    Background
    It's great to know where someone sits, but just as importantly, to know when they are not there. It would be great to have a place in Engage where this could be set.

    Especially post COVID-19 where more people are likely to be working from home than what it typical.

    Possible features
    - Quick I'm not in the office day
    - Quick I'm working from home today…

    7 votes

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  11. Many of us have our iPhones set to 'Accessibility... Display and Text SIze ... Larger Text' so that we can more easily read our phones. In the app of apps section, the titles become enormous and the formatting becomes confusing. There should be some adjustment so that this view makes more sense.

    4 votes

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  12. As a Reservations Administrator, I'd like to see a floorplan and list of spaces that are bookable and what booking rules have been set for those spaces.

    2 votes

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  13. While making a reservation in Outlook, I'd like to be able to see photos of the room, see the room's location on a floormap, view equipment available in the room, and filter based on room capacity and equipment available.

    10 votes

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  14. As a facility manager who needs to ensure a safe working environment, I need to be able to clean desks after they are used. I'd like this to be automated as much as possible. Possible cases include:

    • Clean conference rooms after they are used for a meeting
    • Clean hoteling desks after they are used by an employee and before being used again by another employee
    • Identify all rooms that were used during the day and clean them all after-hours

    Ways to implement:
    - Report of current meeting reservation and hotel bookings
    - Report of daily meeting reservations and hotel bookings…

    5 votes

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  15. Show a "You-Are-Here" blue dot just like google maps does

    7 votes

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  16. As an employee, I'd like to set temperature and lighting from an app, especially in newly-built offices.

    2 votes

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  17. As an employee, I'd like to quickly share my location with others.

    2 votes

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  18. Allow Engage to plug into Archibus

    1 vote

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  19. Provide Engage in Vietnamese - Standard (vi)

    0 votes

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  20. Provide Engage in Chinese - Traditional (zh-cn)

    0 votes

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