Skip to content
Eptura
Feedback by UserVoice

Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

How it works
  • Search to see if your suggestion currently exists
  • If you have a suggestion that’s not listed yet, submit your own
  • Select a category to tell us which part of the platform your feedback is for 

Serraview

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

473 results found

  1. Scenario: When clicking 'Refresh From Live' (and selecting 'based on occupant'), all the person's other locations are added to BOS as new rows. The user leaves one of those rows without a To Location.

    Currrent functionality: All moves will be implemented except rows that don't have a To Location.

    Suggestion: If a To Location isn’t set, give the user the option to 'Remove all BOS occupants from desks if they have no To Location' (not sure what the button should say), or to 'Ignore rows', or to 'Cancel' (i.e. don't implement; the user might want to bulk update some to…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BOS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. As a Space Planner I want a simple dashboard of my current space inventory so that know what space we've got and can tell my executive about it.

    It should include:
    - # locations (leaf level regions or cities)
    - # buildings
    - # floors
    - # Workpoints
    - # Collaborative Spaces (Seats > 0)
    - # RSF
    - # USF
    - total cost
    - average cost/WP
    - average cost/SF
    - average USF/WP

    This dashboard should:
    a. make it easy to see high level metrics, and then drill down to see more details.
    b. show where my buildings are on…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Why do we need 2 legends on report 22? Can't we consolidate this down to 1 legend?

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Notification ability like the Global Health Declaration except customisable by office to allow us to alert resident or non-resident team members regarding different aspects of different offices, eg. Induction needed, reduced office hours, H&S info which can vary office to office

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Create Waiting lists for floorplans/neighbourhoods/team allocations, when no work points are available. If a work point becomes available it will create a booking as per the waiting list.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Option to see additional information for a person - to see whether they are a fire warden or a first aider.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Locator  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Serraview Engage does not support screen readers and so the usability for someone vision impaired is poor. Support for screen readers would improve accessibility.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Add the wire up state and last date of wired up to the Insights Data Model for use in Insights and Insights Direct Connect

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Like measurement tools in CAD products, it would be useful to be able to measure custom areas, not only linear, with the measurement tool. This could be a click and drag box, or better yet custom points which when you return to the starting point provides the area measurement within. This would be very useful for project planning for people without access or skills in CAD products.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. It would be ideal to be able to view employee's role category when you click on an assigned space, instead of having to go to "People"

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Would be nice to change the defaults in BOS regarding the publishing toggle buttons of Removing Existing Occupant and Removing the Space Allocation that are always on. We would prefer them to be off as a standard so we do not accidently displace someone into being unseated.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BOS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Please add a specific space type for parking spaces that do not fall under the booking restrictions of work spaces. It should be a real new space type that allows for individual configuration and come with a parking icon.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. As a Space Planner,
    I would like to toggle off team highlights for the blocked floorplans,
    So that I can better differentiate team allocation on the floorplan even when I have a team selected.

    This new functionality (link below) makes it harder to see the different team colors, and it's too troublesome to have multiple windows open or download floorplan block reports to make these team comparisons.
    https://help.serraview.com/display/ENM/2022+June+Product+Release+Overview#id-2022JuneProductReleaseOverview-NewBlockandStack(VBS)HighlightingofTeamsandNeighborhoods

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. When I create a Service Request, I want all my default people to receive an automated email notification alerting them that it has been created and they’ve been assigned to a role.

    Given the scenario where an instance is set up to use Service Requests and that instance has assigned ‘Default People’ to various roles so they are automatically assigned on creation, Serraview does not currently send the ‘Assignment Notification’ email to people on creation of the Service Request.
    The ‘Assignment Notification’ email templates currently is only sent when:
    - The user is manually added to the field inside the…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. As a System Admin, standing up Serraview for a new corporation,
    I'd like to see a connectivity for Visual Lease.
    So that I can better manage my portfolio.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Lease Admin  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. When making large moves or entire building optimizations, there are many pieces of equipment that need special handling, but aren't tied to a specific person...

    Example: if there are large storage cabinets that contain PHI or other sensitive information, I would love to be able to track that in a BOS sheet, to have a better handle on these items vs a generic furniture move. Items like these would not be tied to a specific person, therefore would not have a "spot" on the BOS sheet.

    I propose having another tab on the BOS sheet for "Business Moves." See attachment

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BOS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Upload photos to Space Name that are visible while in Spaces. Currently one can upload only 1 jpg but the image is not visibly - one must download the image to view it. It would be helpful if multiple images could be viewed when the Space Name is clicked.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. The ability to efficiently change desks from fixed/flexi is hindered by the ability to only achieve this by doing it one by one, or in file upload. add overright ability in BULK UPDATE to alter working type of desk from fixed to flexi / flexi to fixed in production.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. It would be excellent to have a system notification or summary pop-up that notifies users that a person has been added to the People Directory so that the local admins can review and action. We have holding floors created for our sites that does aid towards identifying new additions but for those admins covering regional sites, they may not automatically check this without being prompted.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. It doesn't make sense that unclicking a parent check block doesn't deselect all the children boxes below. Very unintuitive and not how similar interfaces on other software applications operate.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?