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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. We should have the ability to configure the restriction of adding people to teams above a target ratio.
    If a team goes above a target ratio whilst being validated in the Workplace Module, the Workplace Administrator should get a message advising as such and asked to be redirected to the Raise New Service Request to:
    a) raise a growth, relocation or consolidation, etc, request or
    b) if their team allocation is wrong, for the allocation to be corrected in VBS.

    5 votes

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    • Support for additional levels of a portfolio hierarchy e.g. Region, Site, Campus, Building, Floor
    • Support for configurable levels of space hierarchy with ability to delete space types that aren’t being used by the customer
    5 votes

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  2. Additional Historic Reporting:
    * When did Space Types Change?
    * When did Space Allocations Change?

    5 votes

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  3. We run our buildings as fully unassigned, or in multi-floor "ecosystems". Neighborhoods are great for unassigned seating on each floor, but we run unassigned seating across multiple floors/the whole building.

    5 votes

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  4. Take employee entitlements and preferences to certain space-types into account when planning future moves (e.g., VPs are entitled to an office, people who prefer a quiet space get a quiet space)

    5 votes

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    Under Review  ·  0 comments  ·  BOS  ·  Admin →
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  5. Integration of Proxyclick activity data into Serraview, similar to badge data.

    Configure an automated and repeatable receipt of data into Serraview via a daily import from ProxyClick

    4 votes

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  6. currently leased area can only be imported as sq M but on the conversion from sq ft, the actual value is off by decimals. When these are contracted numbers that is a problem as they have to be exact. please allow us to import in sq ft to the leased area field

    4 votes

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  7. The ability to merge and move neighborhoods that hold teams from floor to floor or when on the same floor. The flexibility of this assists with large changes that occur from an end user perspective and makes more sense to adjust the existing scenario plan vs starting new.

    4 votes

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  8. Similar to the multi-select function in BOS, have the ability to select multiple records and take actions at once

    4 votes

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  9. When looking for a desk have the ability to drill-down or view the workstation attributes such as Single monitor, Dual Monitor, docking station etc. The current 'Equipment' functionality is only a filter.

    4 votes

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    0 comments  ·  Spaces  ·  Admin →
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  10. Can we have different icons for Engage and Locator now that they both appear on the Serraview Navigation Bar. When in collapsed mode, they both have a magnifying glass icon. This would support end users.

    4 votes

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    0 comments  ·  Usability  ·  Admin →
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  11. Can we please rename the field Serraview calls "Cost Center" to be "Org Unit Number"?

    For many companies this number is not their real cost center. It creates confusion between this number and the real cost center.

    4 votes

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  12. The icons up the top have no description when you hover over them. You wouldn’t automatically associate the icon with the actions inside.

    4 votes

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    0 comments  ·  Usability  ·  Admin →
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  13. Request using International Standard Time Zone abbreviations (EST, MST, PST, etc)., for any Reports that include Start Time Zone and End Time Zone, instead of using a city that resides within the time zone, but isn't necessarily a valid location for the organization. For example, using EST (for Eastern Standard Time) instead of America/Toronto (per attached).

    4 votes

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  14. Have shortcut link to key dashboards available on the serraview home page, and the ability to assign different reports to different user roles (so execs can easily find key reports for example)

    4 votes

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  15. In VBS there in many instances we allocate work points at a hood level, and the hood has a number of sub-teams below. This is because there are multiple validators for the sub-teams and we like to be able to see this level of detail in the VBS. For this reason, work points currently need to be manually allocated to the sub-teams below a hood which can be tedious. In 2018, when we still had our instance of Serraview in pilot mode preparing to roll out to the business, we worked with Serraview to implement an upgrade to our platform…

    4 votes

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  16. Can the system be modified to use a vector based graphic for the background rather than the current raster based format? When zooming into the floor plan, or printing out the floor plan, the background pixelates extensively, especially on larger floor plate files. Because of the pixelation, we will need to rework quite a few of our CAD files to make them presentable to our client.

    I've attached a couple of examples, vector based image from current CAFM system, and the same floor in Serraview.

    4 votes

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  17. As a Move Manager,
    I would like better sort and filter options in the BOS UI
    So that I can more easily get to the information I need to access.

    Currently, you can only sort based on the occupant name. It would be nice to be able to sort by to/from location, Workstation type, and/or other details.

    The filter options in BOS show data from the entire portfolio, rather than data specific to the particular move project a user is in. It would be helpful if the filters for Team, From Floors, and To Floors display/allow you to select only…

    4 votes

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    0 comments  ·  BOS  ·  Admin →
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  18. Neighborhoods need to be able to include both flex seats as well as permanently, individually assigned seats. Ratios are determined by a combination of both types of workers, and it is unreasonable to segregate people by workstyle within a given space - that is not how work gets done,

    4 votes

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  19. There are some emails in Workplace or when giving people new access that get sent out automatically. It would be great to be able to toggle these emails to be sent manually instead, as people are often given access before they've received training so they have to be told to ignore the emails until after the training sessions.

    4 votes

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