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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. Would be great for system to map doors/ assets (such as machines) in VBS or stored in the background so that system can be integrated with Security system (as an example) to further enable analysis of utilisation data and cross analysis with booking. Currently data are intergated to building/ floor level which is quite limited, especially if we are looking at machines, labs vs. office space.

    2 votes

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    0 comments  ·  Usability  ·  Admin →
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  2. Please add a specific space type for parking spaces that do not fall under the booking restrictions of work spaces. It should be a real new space type that allows for individual configuration and come with a parking icon.

    3 votes

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    0 comments  ·  Spaces  ·  Admin →
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  3. Only six Org Units can be selected in Report 22. Some clients would like to be able to select more.

    7 votes

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  4. Can the number of the report be included in the title of the report?

    2 votes

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  5. For the system parameters/configuration that Serraview manage on behalf of a customer, can visibility be provided as to how these parameters are configured within the Configurations module? It is challenging to see/understand these settings without reaching to Serraview -- these fields can be non-editable but visibility would be extremely helpful.

    1 vote

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    0 comments  ·  Configuration  ·  Admin →
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  6. This would make the entire FPI process automated as some users currently need to rename non-unique spaces such as Core (e.g to "Core 1, Core 2" etc) for the FPI to work.

    7 votes

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  7. Be able to delete orphan org units without needing to remove orphan org units that are currently in VBS/Scenario Planner or related modules

    6 votes

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  8. 2 votes

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    1 comment  ·  Spaces  ·  Admin →
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  9. As Business Accommodation Managers, we receive Service Requests that are for various sites around the country. As each site is managed by different Managers, Service Requests that are for multiple sites need to be separate from each other for Business Accommodation Managers to manage and action accordingly.

    This involves manually creating service requests that are exactly the same as the original to ensure the manager looking after the relevant sites in the original request can be notified of a Service Request being submitted for them.

    I am requesting a copy feature of the Service Request that simply copies the original…

    2 votes

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  10. There have been times I am trying to share documents with Support or with my internal team, using the document library. Some files include large detailed excel documents and CAD files - floorplans. The document library is default limited to 100MB. It would be good to have this permanently increased, to give us flexibility in storing and sharing files as needed.

    2 votes

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  11. It would be nice to be able to toggle document name entries as active or archived. Lease documents need to be held beyond their expiration date for audit reasons. It would be nice to see the active library on the home page and have a secondary place for archived documents

    The current setup requires you either store everything together (messy) or store your old site documents someplace else.

    It would be nice to have everything in one place

    1 vote

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  12. Allow Target Ratios over 9.99 (which seems to be the hard limit right now). In today's style of working, with fewer people coming into the office on average, we're in need to set the ratios much higher than we did in the past!

    2 votes

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  13. currently leased area can only be imported as sq M but on the conversion from sq ft, the actual value is off by decimals. When these are contracted numbers that is a problem as they have to be exact. please allow us to import in sq ft to the leased area field

    4 votes

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  14. Can the automation attached to the Dominant Occupant process that displays the user login in VBS be amended to also clear the Dominant Occupant data after a period of time or inactivity?

    1 vote

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    0 comments  ·  SVLive  ·  Admin →
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  15. When using the wireup module, switchports that have been active, but the desk the port is associated to hasn't been wired-up, we can't see the desk where the persons activity occurred. Because the SVlive reports available don't contain all the details we need to identify these desks, and our portfolio is very large, it would be significantly easier if we could generate a quick report from the wireup module that showed us the details that show in the panel. We know we can and should wireup all desks at all sites, but with limited people with large work loads this…

    1 vote

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    0 comments  ·  SVLive  ·  Admin →
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  16. There's a request to view allocation in Spaces, but Neighborhoods was also suggested.

    9 votes

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    2 comments  ·  Spaces  ·  Admin →
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  17. Currently, in the Spaces Module, one can edit tags by painting or using an eraser. I would love that same ability applied to Attributes, using a secured action.

    See attachment for a visual

    JAS

    22 votes

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    0 comments  ·  Spaces  ·  Admin →
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  18. Replace the current "Portfolio Overview" dashboard in Serraview Insights with one we customized.

    38 votes

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  19. All defined spaces have a SF value. When clicking on a space within a floorplan it will display information AND the SF value. Was very surprised the report didn't allow you to pull in SF information. The report just provides building, floor and room number.

    2 votes

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  20. The ability to merge and move neighborhoods that hold teams from floor to floor or when on the same floor. The flexibility of this assists with large changes that occur from an end user perspective and makes more sense to adjust the existing scenario plan vs starting new.

    4 votes

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