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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. As a Space Planner,
    I would like to toggle off team highlights for the blocked floorplans,
    So that I can better differentiate team allocation on the floorplan even when I have a team selected.

    This new functionality (link below) makes it harder to see the different team colors, and it's too troublesome to have multiple windows open or download floorplan block reports to make these team comparisons.
    https://help.serraview.com/display/ENM/2022+June+Product+Release+Overview#id-2022JuneProductReleaseOverview-NewBlockandStack(VBS)HighlightingofTeamsandNeighborhoods

    3 votes

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  2. In the same way Serraview out of box reports have - Report #1 Building, Report #2 Floor, it would be great to have a report on Neighbourhood. an easy to use report that shows Column, building, Column floor, column neighbourhood column workpoint total, column people total. As a business engagement person, and a space planner it would be able to quicklly and easily assess neighbourhoods to identify quick opportunities.

    5 votes

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  3. Allow Target Ratios over 9.99 (which seems to be the hard limit right now). In today's style of working, with fewer people coming into the office on average, we're in need to set the ratios much higher than we did in the past!

    2 votes

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  4. Similar to the multi-select function in BOS, have the ability to select multiple records and take actions at once

    4 votes

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  5. Make Space Attribute 'Image URL' Clickable. Our images are stored externally, having a clickable link to view would be much more convenient than copy/paste.

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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  6. Have the ability to undo any action that has been taken including deleting a team, accidently painting a team, or placing an occupant in a space.

    7 votes

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  7. All defined spaces have a SF value. When clicking on a space within a floorplan it will display information AND the SF value. Was very surprised the report didn't allow you to pull in SF information. The report just provides building, floor and room number.

    2 votes

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  8. It would be nice to be able to toggle document name entries as active or archived. Lease documents need to be held beyond their expiration date for audit reasons. It would be nice to see the active library on the home page and have a secondary place for archived documents

    The current setup requires you either store everything together (messy) or store your old site documents someplace else.

    It would be nice to have everything in one place

    1 vote

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  9. Enhancement request to Notify users before any software updates or place a warning banner to alert users at least a week before updates, and provide published notifications on outages.

    10 votes

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    1 comment  ·  Platform  ·  Admin →
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    Serraview scheduled maintenance times are listed on our help site at https://support.iofficecorp.com/Serraview/Workplace_Management/About_Serraview/Product_Support/005Product_Upgrades_and_Maintenance_Windows


    Serraview outages are sent via https://serraview.statuspage.io/ to subscribed users. All Serraview system administrators, reporting teams and key platform users are recommned to sign up to StatusPage for outage notifications, via the "subscribe to updates" button found at https://serraview.statuspage.io/.


    Please contact your Customer Success Manager for more details.


    Thank you for contributing to UserVoice and helping improve Serraview. Please help us improve Serraview Engage by voting on your favorite ideas!

  10. In the VBS with the new Space Details and the Person Details cards it would be great and extremely beneficial to be able to bring in other attributes about a person into the Person Details cards eg user ID and phone number to save going onto another system/browser

    2 votes

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  11. Quick Reports in Scenario Planner should include a report to output the selected neighbourhood's plan.
    should include:
    - If a team is selected, output the neighbourhood plan of that team
    - If a neighbourhood is selected, output the neighbourhood plan

    7 votes

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  12. Can the automation attached to the Dominant Occupant process that displays the user login in VBS be amended to also clear the Dominant Occupant data after a period of time or inactivity?

    1 vote

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    0 comments  ·  SVLive  ·  Admin →
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  13. When using the wireup module, switchports that have been active, but the desk the port is associated to hasn't been wired-up, we can't see the desk where the persons activity occurred. Because the SVlive reports available don't contain all the details we need to identify these desks, and our portfolio is very large, it would be significantly easier if we could generate a quick report from the wireup module that showed us the details that show in the panel. We know we can and should wireup all desks at all sites, but with limited people with large work loads this…

    1 vote

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    0 comments  ·  SVLive  ·  Admin →
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  14. As an Insights user without Insights Editor or Direct Connect access,
    I would like to be able to run complex queries without the browser running out of memory,
    So that I can extract the data I need for internal reporting.

    2 votes

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  15. It would be great to have a way to bulk import Users with specified roles, whether it be in conjunction with the Person import or as a seperate import.

    6 votes

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  16. Enhancements to the way shared allocations are displayed and assigned in the VBS
    - Using two colours or a seperate color to show desks with shared allocation
    - Allowing bulk update to shared allocation

    48 votes

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  17. When we run the locker report from lockers even though Currently when filter/s are applied to show sites needed, using the quick report still shows all lockers regardless of filter. Much like insights, when launching the reports it shows you the data based on the filters applied, we'd like quick reports to do the same.

    1 vote

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  18. When I create a Service Request, I want all my default people to receive an automated email notification alerting them that it has been created and they’ve been assigned to a role.

    Given the scenario where an instance is set up to use Service Requests and that instance has assigned ‘Default People’ to various roles so they are automatically assigned on creation, Serraview does not currently send the ‘Assignment Notification’ email to people on creation of the Service Request.
    The ‘Assignment Notification’ email templates currently is only sent when:
    - The user is manually added to the field inside the…

    3 votes

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  19. It would be good to have a warning on the "Archive People who are not in this import?" before you run the import, as it is an important function.

    1 vote

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    0 comments  ·  Configuration  ·  Admin →
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  20. As a System Admin, standing up Serraview for a new corporation,
    I'd like to see a connectivity for Visual Lease.
    So that I can better manage my portfolio.

    3 votes

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    0 comments  ·  Lease Admin  ·  Admin →
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