Skip to content
Eptura
Feedback by UserVoice

Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

How it works
  • Search to see if your suggestion currently exists
  • If you have a suggestion that’s not listed yet, submit your own
  • Select a category to tell us which part of the platform your feedback is for 

Serraview

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

473 results found

  1. Since the new set-up of the building allowed anyone to choose any workstation and floor, how can we reflect it in the system?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Users incorrectly use the Notes field in Workplace, for example entering in their retention status comment in the ‘Workplace Notes’ field.
    By having the option to remove Notes, we would avoid confusion and ensure the information captured in our reports are accurate.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  BOS  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. We currently have the ability to report on the area of spaces, but it would great to have the ability to determine the dimensions of the spaces.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. As a Space Planner I would like to see in a heat map of the floor which will help me see which desks are always used and never used.

    Data should have a combined view of:
    - Wired SVLive data
    - Wireless SVLive data
    - Sensor data

    Note: The report should show all the floors across our building in one report.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Can we have different icons for Engage and Locator now that they both appear on the Serraview Navigation Bar. When in collapsed mode, they both have a magnifying glass icon. This would support end users.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. With clients increasing looking to fully flexible working environments, the concept of assigning an employee to a team area on a floor is becoming outdated. In a fully flexible environment, an employee could be assigned to a building as their base. They would then have freedom to work at any workspace within the building. Effectively the whole building is a single neighborhood, shared by all the occupying teams.

    79 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. When creating a manual Snapshot, a message appears instantly saying "The snapshot was successfully created", but the snapshot will not actually be completed for some time afterward. It would be great if there was a progress bar indicating what stage of creation the Snapshot is at, similar to Scenario Plan.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. We are a global company and many desk attributes (aka "equipment") are specific to a region (Europe, America, APJ, for example). The ask is to show equipment list in the Reservation assist specific to the location chosen, instead of one global list.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Usability  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. The ability to efficiently change desks from fixed/flexi is hindered by the ability to only achieve this by doing it one by one, or in file upload. add overright ability in BULK UPDATE to alter working type of desk from fixed to flexi / flexi to fixed in production.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. When increasing the size of the floorplan area in the VBS, the zoom level is not retained during the resizing of the window. If the user has already zoomed in, I would think that expanding the area of the window should keep the floorplan to the same zoom factor that it is before expanding the window area.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. As a System Administrator or Security Auditor,
    I would like to be able to see all Secured Actions for each user on a single tab,
    So that I can more easily view access at the user-level and identify whether or not each user has appropriate permissions.

    Currently, we must find the roles associated with a user, and then go to another tab to filter by each role to find all of the associated Secured Actions.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Currently, the Default People feature only allows for configuration at the Region level. The Location option needs to allow for lower level options - i.e. city, building, etc. In our instance, we have multiple planners per region and as a result cannot use this default feature. Service Requests are currently manually reviewed and assigned one by one. This is labor intensive and takes unnecessary time.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. When tagging in VBS, you are unable to see the tags on the floorplan (you can see this on the stack). To view the floorplan with the tag, you have to access this through the spaces application. Can we put it on the VBS?

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Can we please rename the field Serraview calls "Cost Center" to be "Org Unit Number"?

    For many companies this number is not their real cost center. It creates confusion between this number and the real cost center.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Request to create a report (Excel) to show Retention Notes from the Workplace or VBS modules. There is an existing report (Workpoints) that shows Comments added in VBS, but we are requesting to add the Retention Notes also.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. When new versions of existing floorplans are imported there should be a warning if spaces (and employees) will be removed due to that import. This is a problem because often the floor id on the importer 'refreshes' to the first floor in the list and an entire floor of data & occupancy is lost because the wrong floor is loaded.

    There are lots of suggestions that we have to reduce this risk. In order of preference:

    • A warning identifying specific spaces and occupants that will be removed with the import & an option to proceed or cancel.
    • A cancel button…
    25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I would like a user to be able to modify their locale profile value without giving them visibility to the User Security section of Serraview.

    The ability of a user to modify the locale value for themselves in their Profile, so as to see imperial units instead of metric units when viewing floorplans, is controlled by the 'Configuration - Security - Edit User' Secured Action. But for this action to work, the user also needs to have the 'Configuration - Security - Access' Secured Action.

    But, the 'Configuration - Security - Access' Secured Action provides the user visibility, and some…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Configuration  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Hi - the Space Report in Quick Reports is much improved. Just one more thing needs to be added. Please look at adding names to the report, or add an additional Quick Report that also includes names.
    Thank you

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. See total number of offices, workstations, etc and their SF

    31 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?