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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. Ability to flag teams that shouldn't be on the same floor/next to other teams.

    Ability to visually represent teams that can/should work together

    18 votes

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  2. I'd like the ability to print a PDF of exactly what I see on the screen

    34 votes

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  3. When you have a shortage of lockers, often people need to be placed on a waitlist. This is currently managed in SV2.0 by custom fields/custom reports. I would like to be able to manage this within SLP, an dbe able to see # of people on waitlist vs: # of free lockers, or be alerted when a locker is released and I have someone on the waitlist for that location.

    13 votes

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  4. Currently, when renaming a floor, you are able to type as many characters as you like, but without any warning or error, it will only save the first 20 characters. This limitation does not apply to the Zone, which will have the completed floor name with no cap on characters.

    It would be appropriate to only allow 20 characters to be typed, or a warning to show when going above the threshold, so users do not have a floor with a half cut-off name without knowing.

    3 votes

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  5. Have the ability to configure SVLive to run with SNMP v2 and v3 in the same portfolio configuration. This is useful when some sites are using different SNMP versions or to minimize disruption when IT decides to upgrade switch configuration one at a time.

    2 votes

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    0 comments  ·  SVLive  ·  Admin →
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  6. When performing some imports (eg. Occupancy), if there is an error on a single row, it prevents the entire import from going through.

    It may be a lengthy amount of time before finding out which row it is affecting and why, so it would be helpful if there was an option to import the file regardless and ignore the rows with errors.

    1 vote

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    Under Review  ·  0 comments  ·  Usability  ·  Admin →
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  7. As a system administrator I would like to be able to manage WHS equipment through Serraview. Items would include, chairs, keyboards, foot stools, etc. Could this function be added to the assets area.

    1 vote

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  8. Once BOS has been implemented, it should automatically archive. At the moment, the BOS file remains active and we need to manually archive the file, when it really should be archived.

    13 votes

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    0 comments  ·  BOS  ·  Admin →
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  9. Change the graphic of the People Find Results Box so that you know what space it's pointing to.

    4 votes

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    0 comments  ·  Spaces  ·  Admin →
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  10. As a Relocation Manager I want the system to automatically notify BOS Migration Managers when I assign them to a BOS Project.

    8 votes

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    0 comments  ·  BOS  ·  Admin →
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  11. We should have the ability to link Service Requests together if they are related or dependent on each other.

    18 votes

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  12. When I add a person to a space, the system should automatically assign that space to the person's cost center - particularly within Workplace.

    27 votes

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  13. The highlight which appears in VBS for spaces with a Retention Status is not noticeable. Please make the highlight color bright yellow and bigger See attachment.

    13 votes

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    0 comments  ·  Usability  ·  Admin →
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  14. The workpoint dot appears very large and they begin to overlap if there are small workpoints. See attachment for small cubes (~11 sq ft) for Ciena.
    Can this dot size be adjusted somehow for these smaller spaces?

    3 votes

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  15. It would be helpful to be able to edit the text for Large/Small Move Details to make it specific to our organization

    4 votes

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  16. In 2,66 when you dragged a team from the stack to floor they would be auto allocated to vacant desks. This now has to be completed as a 2 step process - move to team between floors in the stack then allocate to desks.

    2 votes

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  17. Add the ability for Workplace Validators to add teams (within their user access) to a particular floor within the Workplace Module.

    This would remove the need for Validators to contact Workplace Managers to add the team on the relevant floor within the VBS.

    1 vote

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  18. Show all of the buildings within a site/campus side-by-side in a scenario plan so that it's easy to move teams between buildings

    23 votes

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  19. Make it easier to search and sort reports by:
    - Better category and labels for reports
    - Consistency in the naming of reports, so that it identifies which data is included in a report
    - Hide reports with no data because the respective module isn't in use (like Serraview Live reports)

    13 votes

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  20. As a System Admin, I am required to bulk update config fields within the 'Settings' and 'Details' section of the Building & Floors form.

    It is most important that I can bulk update the 'Settings' when I want to show the building or floor in Wayfinding (Engage or Locator), VBS, Workplace etc.. This can be a time consuming activity if I have to individually update these settings one at a time.

    6 votes

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