Link Service Requests together (Parent/Child relationship)
We should have the ability to link Service Requests together if they are related or dependent on each other.
18
votes
ashneel.sharma@SpaceIQ.com
shared this idea
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Robert Miks
commented
This is not a new idea and something most clients would have wanted. In times gone by we have used the "Authority Number" field to link SRs. In the "children" SRs you would put in the parent SR number there. When you export and SR list, you can then see all the linked ones.
If you create a specific field, that would be even better.
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Ashneel Sharma
commented
Could this be as simple as using custom fields with supported entities?