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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. Users want a quick way to open the floors that they use most often.

    6 votes

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    0 comments  ·  Spaces  ·  Admin →
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  2. The ability to allow multiple people to be assigned as 'Current Owners' to the same Asset.

    1 vote

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  3. Certain businesses are required to follow regulatory guidelines regarding cybersecurity; one such guideline, New York Department of Financial Services Cybersecurity Regulations (23 NYCRR Part 500), requires that any platform hosting non-public data from covered entities (such as employee PII) must be protected by MFA. Most folks can handle this via their SSO configurations, but there are cases where that is not feasible. In those cases, the ability to deploy, at a minimum, a TOTP phone based authenticator token would be greatly appreciated.

    1 vote

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    0 comments  ·  Platform  ·  Admin →
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  4. Serraview's Space viewer and Space mapping modules are great tools to quickly visualize space with highlights and labels however, i've noticed that it's not great when Plotting/Printing out these view or hightlights.
    Yes there are reports and quick reports that allow to print to PDF and physically print but, with limitations.
    I manage space for some Large bldgs and when I want to plot to a large size of paper (ARCH D, E), there's currently not a good way to do this, in Serraview.
    I've tried work arounds but the labels, legends, and space are either too small or too…

    5 votes

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  5. As a SV user,
    I would like favorited (starred) reports to automatically be sorted by report number
    So that I can more easily find the report I'm looking for.

    Currently, the reports are ordered chronologically, according to when you added the report to the favorites list. You have to click on the ID column to sort by number.

    5 votes

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  6. As there will be multiple users making changes to seating of employees. I would like to see the ability to search the name and see recent BOS moves they were a part of and who created that BOS move. This will help understanding errors and how they occurred.

    5 votes

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    0 comments  ·  BOS  ·  Admin →
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  7. As a Space Planner, I want employees submitting tickets for new starters or individual moves to be able to select the vacant seat that they'd like their person to move into and have the system automatically hold that seat for the new starter/employee who's moving so that I don't have a ton of manual work to do to service the request.

    6 votes

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  8. Is it possible on the below screen shot attachment to add a column so we can see who the requester is? It would save a lot of time if this was easily viewable rather then viewing each one individually – I know we can use the search function but I feel adjusting the below is better.

    13 votes

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  9. In the Bulk Update tool, for Spaces entities, please add the 'Show Availability in Locator'

    This will make my job so much faster.

    This is handy as I launch Engage.

    13 votes

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    0 comments  ·  Spaces  ·  Admin →
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  10. Provide users the option to visualize everything in dark mode. (dark background, light text). It's a lot easier on the eyes for some people.

    33 votes

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    0 comments  ·  Platform  ·  Admin →
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  11. I would like to be able to see when an asset owner has been allocated to more than one asset. For example, when allocating a locker to someone, if that employee is already listed as a current owner of another locker, the system would display a message with all of their other locker allocations.

    This was a feature of Serraview 2.66 which we found very useful and would like to have back. We have many employees utilising lockers and it can be difficult to keep track of their allocations, especially across multiple floors and buildings.

    12 votes

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  12. We'd like to have more control/flexibility on what we can do with floorplan reports. (visible fields, occupants, vacancies, etc)

    5 votes

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  13. Currently, users can only be created one at a time, using people that are currently in the system. There should be a way to create users in bulk, maybe by using the bulk update tool.

    11 votes

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    1 comment  ·  Usability  ·  Admin →
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  14. As a Scenario Planner, I'd like to be able to see a view of where teams have come from and are being moved to.

    28 votes

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  15. If multiple pages of assets are listed, you can click on page numbers.
    If you want to select particular page number outside the range that is displayed for you at that moment, you have to click until you reach that page.
    Free text field with the option to insert required page number would be very helpful.

    8 votes

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  16. Following the COVID19 pandemic, many clients will diversify their real estate foot print. There is an increasing requirement to manage SPACES as well as WORKPOINTS and ROOMS.
    Serraview VBS needs to be enhanced to stack by floor for all space types - and colouring in the floor by floor level should be enhance to visualise allocation in of Spaces, Workpoints & Rooms. this will help manage overall capacity and assignments on non-traditional spaces.

    Example:
    Floor: 200 WPS becomes

    NEW DESIGN: 30 Mtg Rooms, 20 Breakout/Team pods / 100 WPS / 30 Quiet spaces.

    As a space planner I want the…

    3 votes

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  17. Even if an assignee is set, service requests will still show up as Unassigned in the Status field.

    Could Service Requests be updated so that, if there is an assignee, the status automatically changes to something other than Unassigned?

    23 votes

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  18. As a system administrator,
    I'd like to give users the ability to add or remove tags from certain entities (people, teams, etc.) without having to give them full edit access.

    17 votes

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  19. From UI grids of
    1) Bulk Update,
    2) People Directory,
    3) User Security,
    4) Home and
    5) Buildings and Floors.

    17 votes

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  20. Add unknown person multiple times to teams in Scenario Planner.
    Use case: use as a placeholder for occupancy count and get accurate ratio.

    21 votes

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