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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. Integration with Bindimaps accessibility/voice navigation/wayfinding

    2 votes

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    0 comments  ·  Usability  ·  Admin →
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  2. As a System Administrator
    I would like the ability to turn on/off automated Service Request emails
    So that employees won't get confused if end users do not have Serraview access.

    12 votes

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  3. Increase the limit of rows in the workpoint import to allow us to easily bulk update information with an excel sheet. When a client has hundreds of buildings it is not easy to use the VBS or Scenario Planner to bulk update information. When I have 38,000 rows of data to import and I need to split that into 38 files according to the 1000 row limit on the help site, that is not a usable import

    5 votes

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    0 comments  ·  Usability  ·  Admin →
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  4. As a Space Planner I'd like to be able to populate a BOS project based on an existing Scenario Plan:


    Ability to create a BOS plan off the back of a Scenario plan.

    Feature trigger yet to be determined, will either be:
    - via Scenario & push to BOS or
    - via BOS & pull from Scenario.


    61 votes

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    In Development  ·  4 comments  ·  BOS  ·  Admin →
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  5. This should be a Secured Action to access UserVoice/Request a Feature or Community or Support through the Help Menu.

    In addition, perhaps the Support link could be customizable to lead the User to the appropriate place.

    14 votes

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  6. Looking to include employee name in downloaded DWG in 'Building & Floors' together with with SW-SPACE, SV-TXT-SPACENAME, SV-TXT-TYPE and SV-ZONE layers.

    1 vote

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  7. It'd be great to improve search functions in the following areas:

    • When searching for a building in Buildings & Floors or in the Parameters section of Analytics, it'd be great if we could search by Short Name. Not everyone knows the formal/legal names of our buildings, but everyone knows the colloquial names we assign under the Short Name field.

    • The search function in Space Viewer isn't robust enough to search for people who have more than one word for their First Name. It seems that as soon as I press the space bar after the first grouping of characters, whatever…

    55 votes

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    Scheduled  ·  7 comments  ·  Platform  ·  Admin →
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  8. Neighborhoods need to be able to include both flex seats as well as permanently, individually assigned seats. Ratios are determined by a combination of both types of workers, and it is unreasonable to segregate people by workstyle within a given space - that is not how work gets done,

    4 votes

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  9. To prevent unintentional deletion of floors or zones in Building & Floors within Assets, can you please add a stronger warning note before allowing deletion to occur.

    A zone was unintentionally deleted and the only warning was: "Are you sure you want to delete?" Deleting the zone resulted in a large amount of lost data, including locker, storage, and occupancy data.

    Consider adding a warning like: "Deleting may result in significant data loss which may affect your locker, storage, and occupancy data - Are you sure you want to continue?"

    This may result in a user reviewing their decision before…

    6 votes

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  10. We move desks around all the time. We'd like a way to quickly add/move/rotate the position of workstations/furniture around the floorplan to accurately reflect the current layout.

    50 votes

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    1 comment  ·  Spaces  ·  Admin →
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  11. When searching for a person to add as a Workplace Administrator to a team in 3.0, the search function doesn't provide much clarity on details of a person and two people with the same name may be indistinguishable.

    When searching for people in v2.6 there was Job Title and Org Unit provided and an additional pop-up information card that was displayed when hovering a person, the addition of something along these lines would be very helpful in searching and selecting intended people.

    20 votes

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  12. When you send a user an email to reset their password with the "Send Logon Info" button, the email they receive does not tell them how long the link will be active. It would be nice to see "Password reset link will expire in [x] minutes" or something like that in this email.

    3 votes

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    0 comments  ·  Platform  ·  Admin →
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  13. Send predefined/created emails to contacts of Service Requests emails e.g. FYI to requester or other contacts.

    Simply click on email template to send that email to pre-defined contact in that email template.

    42 votes

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  14. I'd like to run a floorplan report that can highlight employee tags and filter on them

    9 votes

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  15. Please provide a pop up notification that Serraview 3.0 is not compatible with Internet Explorer when user try to access via IE. Despite our instructions to use Chrome or Edge, users are still connecting via IE. We are getting some complaints about the software and I fear there are even more users who get the same bad results but have just decided not to Serraview. This is needed asap. Could a banner on the home screen be added temporarily until this is available?

    9 votes

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    1 comment  ·  Usability  ·  Admin →
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  16. There are some emails in Workplace or when giving people new access that get sent out automatically. It would be great to be able to toggle these emails to be sent manually instead, as people are often given access before they've received training so they have to be told to ignore the emails until after the training sessions.

    4 votes

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  17. Filter clears out once you change the screen

    18 votes

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  18. Some Spaces users/clients capture different information in building name and address, and both can be relevant when trying to search for a floor. It only works with building name currently.
    Requesting that SV enhances the Spaces floor search function to also search for building address.

    3 votes

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    0 comments  ·  Spaces  ·  Admin →
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  19. When granting BOS Move Plan access to a Migration manager, I would like the BOS grid to be automatically filtered to show only the rows that the Migration Manager has access to.

    22 votes

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    1 comment  ·  BOS  ·  Admin →
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  20. The arrows to navigate in service requests to "previous" and "next" would make searching easier considering the location is not visible on the grid and the service requests needs to be open in order to see what location were submitted for and assign responsible person.

    15 votes

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