473 results found
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Ability to import Wireless Access Points
Currently, adding WAPs into the system is a manual task and requires the user to map the access point and then manually enter the name and BSSID.
This can be time consuming and is not scalable when clients have hundreds or thousands of WAPs.
Even if we could import the WAPs to a specific floor to allow us to then move their location on the floorplan would be great.
Or at least add a default naming convention when mapping a WAP. At the moment when a WAP is mapped, the container has a blank name. This means that we are…
24 votes -
Insights Idle Time to be Extended
Current Insights idle time is much less than SV (15 min); this creates a challenge when you're running reports or analyzing multiple sources of data, then Insights logs you off, only to have to start over again with your filters, etc.
4 votes -
Add Move Date Column to BOS
Add a Move Date Column to the BOS Menu that pulls from within the workorder.
2 votes -
Email formatting enhancements - Embedding Images, Greater Formatting Ability, Remove Serraview branding, headers
Additional configuration to emails to provide:
- Embedding images
- Changing colours
- Changing fonts
- Custom header
- Removing Serraview footer23 votes -
Add Secured Actions to View/Edit Others' Service Requests
As a client admin,
I want to be able to restrict permissions for our Space Planners
So that they will only have access to Service Requests they create, or are otherwise assigned to.Currently, users who have the secured action Service Requests - Access are able to view and edit all SRs, regardless of the creator/assignee.
2 votes -
Space Hierarchy - Push to Default for multiple space types
It would be great to be able to select multiple space types at a time to push defaults. For example, we regularly push to default for the workpoint count, but each space type has to be done individually. This takes unnecessary time.
3 votes -
Service Request Emails based on location submitted
Certain locations have different requirements. I want to create custom email templates based on the move locations submitted. This will ensure the appropriate details are shared for the relevant location.
15 votes -
Allow view only mode for Published scenario
After publishing my scenario, I want to cross check it with live VBS or have another team member see the published moves.
However, when I publish my scenario, all the buttons are greyed out.
Please enable published scenarios to be in a 'View Only' mode once published.
12 votes -
Customise automatic emails when people's access is changed via Workplace Admin
At the moment every time we create or change someone’s access it results in the person receiving unnecessary emails. Additionally when creating account we don’t always want to send out the invitation straight away due to outstanding training etc ad we don’t want them having access until the appropriate time. Are we able to make the email function in Workplace admin manual?
7 votes -
Create link between spaces and their storage/assets
It would be useful to be able to navigate around a floorplan, find storage or locker bays etc, click into them and be able to see their storage/locker/asset information. This could be done with an additional tab on the space form for space types that can have storage.
It would be great if you could then have a link within that tab to open Storage, Lockers or Parking and view the asset. It would also be great if, from within SLP, you could do the inverse and easily get to the asset on a floorplan.
20 votes -
Workplace Portal - See Meeting Room Labels
Toggle on/off labels for all space types, not just occupiable space (i.e. we'd like to be able to see the meeting room space numbers)
8 votes -
Allow More Than 8 Buildings in Scenario Plan
As an Occupancy Planner,
I would like to be able to include more than 8 buildings
So that I can better manage large-scale moves.5 votes -
Make the black pointer a more distinct colour when it is displayed on the floor plans
Our teams have indicated that the black pointer gets lost on the floor plan and suggest making it more distinct by changing its colour to red or orange.
2 votes -
Custom Selection for Space Floorplan Block
Ability to make a custom selection of a portion of the floorplan to show in the Floorplan Block report download.
3 votes -
Synchronize Administrators File (Workplace Admin)
In the previous version we could "Synchonize the Administrators file" which made any changes to Users access immediate (now under the Workplace Admin screen).
Nowadays it takes hours - usually overnight for any changes to come into effect. We have our EA's update Serraview and when they report an access issue they are "in the mode" to update Serraview, but now they have to wait overnight and may not have the same enthusiasm, or time, the following morning. Ultimately the delay affects our Serraview accuracy so a button or a link to enable us to force these changes through would…2 votes -
Floorplan Report - By Space Type
A blank floorplan pdf report showing space type, area measure, and space name
5 votes -
Remove Occupant from Workpoint in VBS, but Keep in Team/Floor/Building
As an Occupancy Planner and general Serraview User
I would like the ability to remove an occupant from a workpoint, without removing the occupant from the Team/Floor/Building
So that I can more easily manage fixed/flexi teams and anchor spaces.Currently, the only way to remove an occupant in VBS is via the Space Form, either by changing the space from fixed to flexi, or by removing the occupant via the Space Data tab. When this is done, the employee is also removed from the team, floor, and building. I want to be able to remove an occupant from a specific…
3 votes -
BOS - Edit Locker Assignments within BOS
Can't enter new asset assignments in BOS, need to update Assets (ie locker assignments) in the Asset module as a separate step
7 votes -
Open Team Form from Team Panel in VBS
As a VBS user, if I have many, many teams on a single floor and they're all in neighbourhoods, trying to open the team form can be difficult. Currently there are three ways to access it:
1. Group By 'Team Level', then double-click a team stack in the stack bar. This is tough when the team stacks are small.
2. Double-click the team blocking on the floor. This is not possible if the teams are flexi and assigned to neighbourhoods.
3. Double-click the team in the Legend panel on the bottom-right hand side of the page. This is time-intensive and…12 votes -
5 votes
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