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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. Can the system be modified to use a vector based graphic for the background rather than the current raster based format? When zooming into the floor plan, or printing out the floor plan, the background pixelates extensively, especially on larger floor plate files. Because of the pixelation, we will need to rework quite a few of our CAD files to make them presentable to our client.

    I've attached a couple of examples, vector based image from current CAFM system, and the same floor in Serraview.

    4 votes

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  2. In VBS, you can currently select only '1' Org unit and it will highlight the spaces assigned to that Org. It will be a very intuitive and quick method to allow users to Toggle On/Off one or many Org Units in VBS. The approach is similar to what's available in Space module for Space Types, the suggestion is to have the same for VBS for Org units.

    3 votes

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  3. Ability to export floorplan directly from a Space Viewer or VBS. Currently the floorplan can be exported only via buildings in.
    It is more handy plus not all the users have access to building configuration.

    96 votes

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    Scheduled  ·  5 comments  ·  Spaces  ·  Admin →
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  4. When using paint over in edit mode on VBS, if a team is selected on the floorplan it should be the team I use to paint/update the floor plan.

    2 votes

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  5. Add a description to all Serraview out-of-the-box reports and ensure 'Output' is accurate; PDF or Excel

    2 votes

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  6. As a Relocation Manager, as I'm planning a major move in BOS, I'd like the system to automatically mark all destination workpoints as "on hold for future move" (retention status) in BAU so that I can get a sense of what spaces really are available.

    19 votes

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    1 comment  ·  BOS  ·  Admin →
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  7. As a user in charge of mapping,
    I would like to export floorplans in a format that allows me to re-import them to Serraview without having to make additional changes.
    This includes text for space types and space names being confined to stay within the corresponding polylines.

    Currently, exporting floorplans results in larger text that overlaps polyline boundaries, and, as such, prevents the file from being imported until the text is manually adjusted. Please see the attached example.

    12 votes

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    4 comments  ·  Spaces  ·  Admin →
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  8. As a Move Manager,
    I would like better sort and filter options in the BOS UI
    So that I can more easily get to the information I need to access.

    Currently, you can only sort based on the occupant name. It would be nice to be able to sort by to/from location, Workstation type, and/or other details.

    The filter options in BOS show data from the entire portfolio, rather than data specific to the particular move project a user is in. It would be helpful if the filters for Team, From Floors, and To Floors display/allow you to select only…

    4 votes

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    0 comments  ·  BOS  ·  Admin →
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  9. Users should have the option of entering a reason for making a change as a part of the bulk update process. This would help facilitate internal communication between multiple different space planners working together to manage a large portfolio.

    3 votes

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    0 comments  ·  Usability  ·  Admin →
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  10. Currently it is possible to restrict the 'Required by' date input on a Service Request form so that dates are not allowed under a certain lead time. It would also be helpful to block off requesting dates that the MAC team will not accomodate, such as if they only perform moves on certain days of the week (e.g. Mon/Wed/Fri).

    1 vote

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    0 comments  ·  Service Requests  ·  Admin →
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  11. Whenever a new Scenario Plan is created, have a button to display 'Current' context based on buildings/floors being included in the scenario. This should be able to be refreshed through a button or setup to refresh automatically.

    3 votes

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  12. It would be nice to see the Org unit hierarchy in a org chart diagram. That would includes the cost center and employees. We already have all of the information in some reports. The visual graphic will help understand how some organization works.

    1 vote

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  13. As an administrator, I would like to be able to return to the page I was working on after editing a field.

    For example, if I make an update to a locker or storage space which is located on a page other than page one, Serraview automatically returns me to page one after the update has been submitted. If I am able to be returned to the page I was working on, it would make it easier to move on to the next asset that may require updating, rather than having to find the next asset starting from page one…

    14 votes

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  14. Be able to sort by spaces in the Bulk Update.

    2 votes

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  15. Would request a report that you can print out showing the labels as shown, such as room number and space type. Current reports do not return this data, it's only color coded with a left hand aligned key.

    13 votes

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  16. Currently, when filtering to a Parent Space Type (eg. Office Area), it will ONLY filter to Office Area Space Types and not everything below such as everything under Workspace, Non-Traditional Workspace and Support Services.

    This means that in order to select all of my required Space Types, I will need to manually select many individual Space Types some many layers deep.

    It would be great if this worked in the same way as the Location filter where selecting Australia would select every Child location and their Children as well.

    9 votes

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    0 comments  ·  Usability  ·  Admin →
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  17. 2 votes

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  18. In the filter section of the BOS grid, there is a box for Show Published Moves. Could this default to automatically being checked (or give the option for it to be automatically checked) after the phase is published?

    1 vote

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    0 comments  ·  BOS  ·  Admin →
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  19. The Paint Occupant tool is currently only available in VBS and not the Scenario Plan where it should belong since it has the ability to create drastic teaming changes. With it only being in VBS and not having an 'Undo' button anymore, it puts the integrity of the teaming at risk.

    It would be highly beneficial to have this feature in Scenario Plan so all major teaming changes can be addressed here instead of on the live data in VBS.

    14 votes

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  20. As an admin,
    When viewing Import Results,
    I would like all rows with the status of "Updated" to include an import message indicating what was changed, or two columns indicating the old and new values
    So that I can better understand the data transformations and what changes were made.

    7 votes

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    0 comments  ·  Usability  ·  Admin →
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