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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. When looking for a desk have the ability to drill-down or view the workstation attributes such as Single monitor, Dual Monitor, docking station etc. The current 'Equipment' functionality is only a filter.

    4 votes

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    0 comments  ·  Spaces  ·  Admin →
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  2. The ability to efficiently change desks from fixed/flexi is hindered by the ability to only achieve this by doing it one by one, or in file upload. add overright ability in BULK UPDATE to alter working type of desk from fixed to flexi / flexi to fixed in production.

    3 votes

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  3. As a Space Planner,
    I would like to modify colors for the Custom Field View in the Spaces module
    So that I can better differentiate the different values.

    Currently, the colors automatically chosen are too close to tell apart.

    37 votes

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    Under Review  ·  5 comments  ·  Spaces  ·  Admin →
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  4. Can we have different icons for Engage and Locator now that they both appear on the Serraview Navigation Bar. When in collapsed mode, they both have a magnifying glass icon. This would support end users.

    4 votes

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    0 comments  ·  Usability  ·  Admin →
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  5. As an Occupancy Planner,
    I would like the ability to make bulk updates to Neighborhood names via a Hood Import the same way I can bulk update Workpoint names and Team names via Workpoint and Team Imports respectively,
    So that I can better manage teams and hoods in my portfolio.

    8 votes

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  6. Currently the Workplace Quick Reports governs both Floor & Team quick report access in the Workplace Portal. In many cases, we only want an administrator to be able to pull reports for their own team, not for the entire floor.

    Being able to split which reports or available in the Floor vs Team quick reports would enable us to provide added benefits to our teams as the risk around allowing access to the floor reports has meant that the quick reports function is unusable.

    Thanks! :)

    2 votes

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  7. Currently it is possible to restrict the 'Required by' date input on a Service Request form so that dates are not allowed under a certain lead time. It would also be helpful to block off requesting dates that the MAC team will not accomodate, such as if they only perform moves on certain days of the week (e.g. Mon/Wed/Fri).

    1 vote

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    0 comments  ·  Service Requests  ·  Admin →
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  8. It would be nice to see the Org unit hierarchy in a org chart diagram. That would includes the cost center and employees. We already have all of the information in some reports. The visual graphic will help understand how some organization works.

    1 vote

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  9. As an Occupancy Planner,
    I would like the character limit of Team names to be increased
    So that I can better manage teams and downstream processes.

    6 votes

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  10. Add a delete icon/button to the VBS toolbar to quick deletion of teams and neighbourhoods.

    These are the two most popular topics on the help site and would be great for user experience.

    2 votes

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  11. Can we please rename the field Serraview calls "Cost Center" to be "Org Unit Number"?

    For many companies this number is not their real cost center. It creates confusion between this number and the real cost center.

    4 votes

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  12. In the filter section of the BOS grid, there is a box for Show Published Moves. Could this default to automatically being checked (or give the option for it to be automatically checked) after the phase is published?

    1 vote

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    0 comments  ·  BOS  ·  Admin →
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  13. When using paint over in edit mode on VBS, if a team is selected on the floorplan it should be the team I use to paint/update the floor plan.

    2 votes

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  14. Develop the ability to ingest via API people booking information from Condeco into Serraview that adds to dashboards and reports.

    10 votes

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  15. Add a description to all Serraview out-of-the-box reports and ensure 'Output' is accurate; PDF or Excel

    2 votes

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  16. Request to create a report (Excel) to show Retention Notes from the Workplace or VBS modules. There is an existing report (Workpoints) that shows Comments added in VBS, but we are requesting to add the Retention Notes also.

    5 votes

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  17. Looking to include employee name in downloaded DWG in 'Building & Floors' together with with SW-SPACE, SV-TXT-SPACENAME, SV-TXT-TYPE and SV-ZONE layers.

    1 vote

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  18. It would be excellent to have a system notification or summary pop-up that notifies users that a person has been added to the People Directory so that the local admins can review and action. We have holding floors created for our sites that does aid towards identifying new additions but for those admins covering regional sites, they may not automatically check this without being prompted.

    3 votes

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  19. It doesn't make sense that unclicking a parent check block doesn't deselect all the children boxes below. Very unintuitive and not how similar interfaces on other software applications operate.

    3 votes

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    0 comments  ·  Spaces  ·  Admin →
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  20. When sending out the quick email inside the locker module, options to:
    - Include a floorplan indicating where the it is located?
    - Include locker number in email report
    - Add owning team

    7 votes

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