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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. As a System Admin, I am required to bulk update config fields within the 'Settings' and 'Details' section of the Building & Floors form.

    It is most important that I can bulk update the 'Settings' when I want to show the building or floor in Wayfinding (Engage or Locator), VBS, Workplace etc.. This can be a time consuming activity if I have to individually update these settings one at a time.

    6 votes

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  2. Once asset is released in BOS you have to go and finish the process manually in the locker tab. Automatic release of an asset connected to BOS would be perfect.

    23 votes

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  3. Ability to export floorplan directly from a Space Viewer or VBS. Currently the floorplan can be exported only via buildings in.
    It is more handy plus not all the users have access to building configuration.

    96 votes

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    Scheduled  ·  5 comments  ·  Spaces  ·  Admin →
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  4. As a Relocation Manager I want the system to automatically notify BOS Migration Managers when I assign them to a BOS Project.

    8 votes

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    0 comments  ·  BOS  ·  Admin →
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  5. As a Relocation Manager I want to send employees a "1st Day Email" to folks that are moving that includes a map of their new seat and other attachments of my choosing.

    26 votes

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    0 comments  ·  BOS  ·  Admin →
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  6. Enable hoods to be able to be moved between floors and buildings

    We are using the hood function extensively but it is a real pain not to be able to move hoods around when we are doing our planning.

    15 votes

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  7. Instead of having a tab for 'Find a Desk' & 'Find a Person', combine them so available desks show as orange and occupied desks show as blue on the one screen.

    4 votes

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    0 comments  ·  Locator  ·  Admin →
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  8. As a Support Engineer I'd like to be able to access enhanced tracking and reporting on system usage

    2 votes

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    1 comment  ·  Platform  ·  Admin →
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  9. As a Space Planner I'd like to be able to access certain Serraview functions from my mobile device, including:
    - lodging service requests
    - viewing my list of service requests
    - running Insights dashboards

    0 votes

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    0 comments  ·  Usability  ·  Admin →
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  10. As a Scenario Planner, I'd like to be able to see a view of where teams have come from and are being moved to.

    28 votes

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  11. As a Space Planner I'd like to be able to populate a BOS project based on an existing Scenario Plan:


    Ability to create a BOS plan off the back of a Scenario plan.

    Feature trigger yet to be determined, will either be:
    - via Scenario & push to BOS or
    - via BOS & pull from Scenario.


    61 votes

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    In Development  ·  4 comments  ·  BOS  ·  Admin →
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  12. I have a very large and complex portfolio that spans over regions with three levels. Depending on my building use, I can have multiple regions based on locations across a parent.

    For example, I have parents 'Australia' and 'New Zealand'. Within each of these parents I have a sub-region called 'CBD'. This produces results of
    Australia - CBD - Building
    New Zealand - CBD - Building

    This makes it difficult when I search for a building as it will only show me the parent region 'CBD'.

    Can we build a configurable selector that will display the regions in the order…

    6 votes

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  13. It'd be great to improve search functions in the following areas:

    • When searching for a building in Buildings & Floors or in the Parameters section of Analytics, it'd be great if we could search by Short Name. Not everyone knows the formal/legal names of our buildings, but everyone knows the colloquial names we assign under the Short Name field.

    • The search function in Space Viewer isn't robust enough to search for people who have more than one word for their First Name. It seems that as soon as I press the space bar after the first grouping of characters, whatever…

    55 votes

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    Scheduled  ·  7 comments  ·  Platform  ·  Admin →
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  14. Condense display of on the screen in tables across the system. With the limited screen real estate of my laptop, I'm needing to adjust the zoom level of my browser just to see more info.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  15. When you open the Spaces module you need to toggle on the Space Type hierarchy in order to see the blocked spaces on my floorplan.

    Can the selected space hierarchy be retained when I reload the Spaces module

    6 votes

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    0 comments  ·  Usability  ·  Admin →
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  16. 3 votes

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  17. Ability to import data to a Scenario Planner project via an import. Would like to use a Workpoint Import or Occupancy Import to quickly update space in a scenario plan in bulk. This may be used to update employee locations, tags, etc. that exist in excel in order to show an end state.

    14 votes

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  18. When you are in Scenerio Planning BOS - IT would be great to click into the cell directly on the computer screen vs the click to enter information on the side.

    4 votes

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    0 comments  ·  BOS  ·  Admin →
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  19. Provide users the option to visualize everything in dark mode. (dark background, light text). It's a lot easier on the eyes for some people.

    33 votes

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    0 comments  ·  Platform  ·  Admin →
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  20. Ability to configure workflows across all system modules and functions.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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