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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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31 results found

  1. Add an "Auto Plan" button that will leverage artificial intelligence to automatically re-stack a building/series of buildings to be more efficient - co-locating business units who need to work together; freeing up contiguous space that may be sub-let or used for another project; etc using the smallest number of moves (and thus cost)

    82 votes

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  2. We should be able to configure auto-deletion of empty teams on a recurring basis to keep stack clean.

    40 votes

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  3. As a Space Planner,
    I would like to modify colors for the Custom Field View in the Spaces module
    So that I can better differentiate the different values.

    Currently, the colors automatically chosen are too close to tell apart.

    37 votes

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    Under Review  ·  5 comments  ·  Spaces  ·  Admin →
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  4. As a Space Planner, I often want to know the area of a space/selection of spaces when considering redesign options. Consider creating functionality in Space Viewer or even VBS where I can select one or more spaces and see the area of the selected spaces.

    33 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  5. See total number of offices, workstations, etc and their SF

    31 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  6. Remote workers are usually assigned to a building record with an HR Status of “Remote”.

    Within Serraview, you cannot assign a person to a building. He/she must be assigned to a floor/neighborhood/allocation/space which then rolls up to the assignment for the building. The issue with this is that the remote workers should NOT roll up to the assignment of the building since those workers are not coming into the office i.e. should not be impacting space planning decisions.

    Serraview also does not contemplate HR Status. An organization would want to set the HR Status to “Remote” for an employee in…

    30 votes

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  7. The home page of Serraview should be customized based on what modules the user has access to or based on roles. For example:
    - Executive users provided with dashboards from Insights
    - Users without access to Service Requests or Scenario Plans have those tabs hidden
    - Workplace admins summary of validation required
    - If Service Requests aren't used, system administrators should have the option of hiding it from the home page navigation.
    - The links available on the navigation bar should be based on a user's role. For example, if the user doesn't have access to BOS, that module should…

    29 votes

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    Under Review  ·  4 comments  ·  Platform  ·  Admin →
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  8. As a Scenario Planner, I'd like to be able to see a view of where teams have come from and are being moved to.

    28 votes

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  9. Prompts for alerting users of conflicts with moves

    27 votes

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    Under Review  ·  1 comment  ·  BOS  ·  Admin →
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  10. Show all of the buildings within a site/campus side-by-side in a scenario plan so that it's easy to move teams between buildings

    23 votes

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  11. Add unknown person multiple times to teams in Scenario Planner.
    Use case: use as a placeholder for occupancy count and get accurate ratio.

    21 votes

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  12. We should have the ability to link Service Requests together if they are related or dependent on each other.

    18 votes

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  13. 16 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  14. Descriptions and screenshots exist for built-in reports in help.serraview.com. Additional details would prove very helpful such as including the formulas for calculations and an explanation of each column header.

    Here is an example using report #221: https://help.serraview.com/display/SVEN/221+Badge+Swipe+Portfolio+Utilization+Report

    How is Utilization calculated? Define "Unknown" and "Visitor" under Entrants.

    16 votes

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  15. Ability to run Serraview in languages other than English.

    Also includes international date and number formats.

    13 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  16. I'd like to be able to track assets/equipment through the system - including seeing where they are on a floorplan and adding custom attributes to the asset based on the asset type.

    I'd like to associate assets with service requests (maintenance) and moves (moving with person)

    10 votes

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    Under Review  ·  6 comments  ·  Spaces  ·  Admin →
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  17. Allow me to upload/download DWG drawings to Serraview directly from AutoCAD.

    9 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  18. As a buyer of Serraview, I'd like as smooth and quick of a deployment as possible. The product should support a "DIY Deployment"when possible as well. Some ideas include:

    • streamlined export/import process with fewer columns (just the key ones)
    • self-help configuration with just the necessary options
    7 votes

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  19. Client input logged on 04/01/20:

    "Ability to link an image file to an asset, HR, or space record"

    Current Workaround: None. While HR records can have an associated image file, Asset and Space records cannot.

    6 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  20. When tagging in VBS, you are unable to see the tags on the floorplan (you can see this on the stack). To view the floorplan with the tag, you have to access this through the spaces application. Can we put it on the VBS?

    5 votes

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