Additional Report Detail Needed in help.serraview.com
Descriptions and screenshots exist for built-in reports in help.serraview.com. Additional details would prove very helpful such as including the formulas for calculations and an explanation of each column header.
Here is an example using report #221: https://help.serraview.com/display/SVEN/221+Badge+Swipe+Portfolio+Utilization+Report
How is Utilization calculated? Define "Unknown" and "Visitor" under Entrants.
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Angela Watson commented
YES!!! Calculations and explanations would be fantastic! I had the exact question with relation to Unknown and Visitors.