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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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31 results found

  1. As a Space Planner,
    I would like to modify colors for the Custom Field View in the Spaces module
    So that I can better differentiate the different values.

    Currently, the colors automatically chosen are too close to tell apart.

    37 votes

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    Under Review  ·  5 comments  ·  Spaces  ·  Admin →
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  2. When tagging in VBS, you are unable to see the tags on the floorplan (you can see this on the stack). To view the floorplan with the tag, you have to access this through the spaces application. Can we put it on the VBS?

    5 votes

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  3. See total number of offices, workstations, etc and their SF

    31 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  4. When performing some imports (eg. Occupancy), if there is an error on a single row, it prevents the entire import from going through.

    It may be a lengthy amount of time before finding out which row it is affecting and why, so it would be helpful if there was an option to import the file regardless and ignore the rows with errors.

    1 vote

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    Under Review  ·  0 comments  ·  Usability  ·  Admin →
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  5. Report 46 is a great report detailing my team stacks against each building.

    1 - Can we rebuild this report in Insights?
    2 - Can we build a stack report per building? That is, a building on the Y axis, and total workpoints per org unit in the building on the stack bar?

    3 votes

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  6. Currently when you double click on a space to edit it' data, the space itself doesn't highlight its boundaries. So in the case, where a floorplan has multiple spaces with same space-types (same color), you are not able visually see, which space you are editing. A simple visual display of the shape's boundary would resolve this issue.

    4 votes

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    Under Review  ·  0 comments  ·  Spaces  ·  Admin →
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  7. Add unknown person multiple times to teams in Scenario Planner.
    Use case: use as a placeholder for occupancy count and get accurate ratio.

    21 votes

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  8. As a Scenario Planner, I'd like to be able to see a view of where teams have come from and are being moved to.

    28 votes

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  9. 16 votes

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    Under Review  ·  1 comment  ·  Spaces  ·  Admin →
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  10. The home page of Serraview should be customized based on what modules the user has access to or based on roles. For example:
    - Executive users provided with dashboards from Insights
    - Users without access to Service Requests or Scenario Plans have those tabs hidden
    - Workplace admins summary of validation required
    - If Service Requests aren't used, system administrators should have the option of hiding it from the home page navigation.
    - The links available on the navigation bar should be based on a user's role. For example, if the user doesn't have access to BOS, that module should…

    29 votes

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    Under Review  ·  4 comments  ·  Platform  ·  Admin →
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  11. As an Insights User I'd like a more efficient way of finding dashboards I'm interested in

    3 votes

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  12. With Covid happening it would be good to come up with a way to identify tiers of critical locations without removing who is currently or who will be in the space.

    Tiers -> Tier 1 and Tier 2

    Tier 1 – critical teams need to remain in locations on site

    Tier 2 – second most critical in their locations

    Critical Location ->

    Using that to identify what floors need to remain open for the Bank to run

    Help knowing what locations to keep open, which to close, cleaning schedules, etc

    Needed a way to show visually

    4 votes

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  13. Client input logged on 04/01/20:

    "Ability to link an image file to an asset, HR, or space record"

    Current Workaround: None. While HR records can have an associated image file, Asset and Space records cannot.

    6 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  14. Descriptions and screenshots exist for built-in reports in help.serraview.com. Additional details would prove very helpful such as including the formulas for calculations and an explanation of each column header.

    Here is an example using report #221: https://help.serraview.com/display/SVEN/221+Badge+Swipe+Portfolio+Utilization+Report

    How is Utilization calculated? Define "Unknown" and "Visitor" under Entrants.

    16 votes

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  15. Remote workers are usually assigned to a building record with an HR Status of “Remote”.

    Within Serraview, you cannot assign a person to a building. He/she must be assigned to a floor/neighborhood/allocation/space which then rolls up to the assignment for the building. The issue with this is that the remote workers should NOT roll up to the assignment of the building since those workers are not coming into the office i.e. should not be impacting space planning decisions.

    Serraview also does not contemplate HR Status. An organization would want to set the HR Status to “Remote” for an employee in…

    30 votes

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  16. As a Space Planner I want to see a simple dashboard that shows me how much flex seating capacity I have based on the target occupancy ratios I have set.

    This dashboard should show:
    - #Total WPS
    - #Flex WPS
    - #Fixed WPS
    - Target Seating Ratio (Average)
    - Flex Seating Capacity (WPS * Target Seating Ratio)
    - Occupancy (Assignments)
    - Opportunity (Capacity less Occupancy)
    - $/Person (at capacity)

    The dashboard should allow me to see high level numbers, the quickly drill down into particular locations.

    1 vote

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  17. As a Space Planner I want a simple dashboard of my current space inventory so that know what space we've got and can tell my executive about it.

    It should include:
    - # locations (leaf level regions or cities)
    - # buildings
    - # floors
    - # Workpoints
    - # Collaborative Spaces (Seats > 0)
    - # RSF
    - # USF
    - total cost
    - average cost/WP
    - average cost/SF
    - average USF/WP

    This dashboard should:
    a. make it easy to see high level metrics, and then drill down to see more details.
    b. show where my buildings are on…

    4 votes

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  18. Prompts for alerting users of conflicts with moves

    27 votes

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    Under Review  ·  1 comment  ·  BOS  ·  Admin →
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  19. OOB chargeback reports loaded into the standard DB for both fixed seating and agile seating

    5 votes

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  20. Configurable space type hierarchy that can be imported via excel by an end user (through the GUI) rather than having to be placed on the drawing.

    1 vote

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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