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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. Add Audit History to Scenario Planning

    6 votes

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  2. Editing an email template on half the screen is not user friendly.
    Email body contains a lot of text that needs to be edited.
    The parameters on the right hand side are also unreadable if they are long.

    Please expand the email template into it's own tab or full page view for easier editing.

    6 votes

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    0 comments  ·  Usability  ·  Admin →
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  3. Report 22 (floorplan block) labels overlap if they are too close or too large instead of dynamically adjusting to fit the area.

    6 votes

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  4. As a System Admin, I am required to bulk update config fields within the 'Settings' and 'Details' section of the Building & Floors form.

    It is most important that I can bulk update the 'Settings' when I want to show the building or floor in Wayfinding (Engage or Locator), VBS, Workplace etc.. This can be a time consuming activity if I have to individually update these settings one at a time.

    6 votes

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  5. I have a very large and complex portfolio that spans over regions with three levels. Depending on my building use, I can have multiple regions based on locations across a parent.

    For example, I have parents 'Australia' and 'New Zealand'. Within each of these parents I have a sub-region called 'CBD'. This produces results of
    Australia - CBD - Building
    New Zealand - CBD - Building

    This makes it difficult when I search for a building as it will only show me the parent region 'CBD'.

    Can we build a configurable selector that will display the regions in the order…

    6 votes

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  6. When you open the Spaces module you need to toggle on the Space Type hierarchy in order to see the blocked spaces on my floorplan.

    Can the selected space hierarchy be retained when I reload the Spaces module

    6 votes

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    0 comments  ·  Usability  ·  Admin →
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  7. In BOS, can we customize the coloring of BOS Move Data headings/tabs? This color coding will assist my users in distinguishing which tabs they are required to complete based on their role. E.G. Migration managers fill in all red headings, while Team Leaders fill in the details on green headings.

    This will also reduce the risk of users access data they are not required to touch since Secured Actions and Restrictions have been removed in BOS.

    6 votes

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    0 comments  ·  BOS  ·  Admin →
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  8. Client Feedback Logged 04/01/20:

    "Ability to identify multiple wings and drawing/ model files as a single floor in order to manage large floor plates that have been divided up across multiple drawing/ model files"

    Current Workaround: None

    6 votes

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    0 comments  ·  Platform  ·  Admin →
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  9. Client input logged on 04/01/20:

    "Ability to link an image file to an asset, HR, or space record"

    Current Workaround: None. While HR records can have an associated image file, Asset and Space records cannot.

    6 votes

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    Under Review  ·  0 comments  ·  Platform  ·  Admin →
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  10. Currently, managing network switches can be challenging, especially removing switches since you need to have a list of all the switches and remove the switch from the list - the importer then treats the file as a source of truth. Whereas you can add a new switch without requiring the entire list of switches. Adding a 'add or remove' column would suffice.

    6 votes

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    1 comment  ·  SVLive  ·  Admin →
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  11. Add a Parameter to Service Request emails to include the summary entered when the Service Request is submitted. This way if someone has multiple Service Requests open they can tell which is which, based off the summary the originally entered. The parameter options available do not include a summary.

    5 votes

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  12. Create a waitlist system for desk bookings when the office is full. The system could automatically assign desks to people on the waitlist as soon as one becomes available. If automatic booking isn't possible, users could receive instant notifications when a desk opens up. Possibility that they can set preferences for specific desk types and get alerts only when a matching desk becomes free.

    5 votes

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  13. Add in the ability to clear a persons occupancy from the people directory menu. If I search a person and see they are in a location when they shouldn't be I'd like to have a "remove from location" button right there on their record so I don't have to go to the VBS and search for them again to remove them

    5 votes

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  14. To ADD / REMOVE MARKERS
    This option is possible only when User has access to Edit floor icon.
    We need to prevent edit floor, especially Overview, Attributes features.,,,
    Is it possible to move Markers from Edit Floor to View floor, only? (one good example is TAGGING)
    Thanks

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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  15. 5 votes

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  16. Our client would like to have a layer that shows specific manufacturing/lab equipment but can be toggled on/off and is only accessible to certain user roles for security reasons. I can see this also being beneficial for IFM to toggle on/off certain fixtures and lighting, or even for space planners to toggle furnishings on/off.

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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  17. When I am working in Spaces and I select the Space Type colors I want to see and uncheck the ones I do not, I make a change, such as changing the seat count by opening a room and making the change, after I Update Space by clicking the blue button all the space types have turned back on, not the way I left it when I checked the spaces I want to see.

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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  18. We would like to be able to move the space numbers to not be centered on corridors as they may overlap with other space names/numbers and make it impossible to use them for wayfinding. We would like to be able to shift those numbers to where it may make more sense for users and admins to easily see labels in the correct places.

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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  19. In the same way Serraview out of box reports have - Report #1 Building, Report #2 Floor, it would be great to have a report on Neighbourhood. an easy to use report that shows Column, building, Column floor, column neighbourhood column workpoint total, column people total. As a business engagement person, and a space planner it would be able to quicklly and easily assess neighbourhoods to identify quick opportunities.

    5 votes

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  20. Make Space Attribute 'Image URL' Clickable. Our images are stored externally, having a clickable link to view would be much more convenient than copy/paste.

    5 votes

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    0 comments  ·  Spaces  ·  Admin →
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