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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. As an admin,
    When viewing Import Results,
    I would like all rows with the status of "Updated" to include an import message indicating what was changed, or two columns indicating the old and new values
    So that I can better understand the data transformations and what changes were made.

    7 votes

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    0 comments  ·  Usability  ·  Admin →
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  2. At the moment every time we create or change someone’s access it results in the person receiving unnecessary emails. Additionally when creating account we don’t always want to send out the invitation straight away due to outstanding training etc ad we don’t want them having access until the appropriate time. Are we able to make the email function in Workplace admin manual?

    7 votes

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  3. Can't enter new asset assignments in BOS, need to update Assets (ie locker assignments) in the Asset module as a separate step

    7 votes

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    0 comments  ·  BOS  ·  Admin →
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  4. Ability to hide project region buildings from Service Request move information selection.

    These are sensitive or irrelevant selections for end users.

    7 votes

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  5. As part of back to work planning, I am looking to mark out new neighborhoods where I will place staff in their teams as they re-enter the office.
    While I can create a new Neighborhood and block it in Scenario Planner, this information is not available to me in BOS to use as a Destination for a person.

    7 votes

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    0 comments  ·  BOS  ·  Admin →
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  6. It would be great to have a SR report that captures all of the details submitted in the service request. Report 35 - Service Request Raw Data only provides some information not everything that has been input into the service request.
    If a report like the BOS Report 102 could be created for SRs, that would be beneficial.

    7 votes

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  7. It would be useful to be able to disconnect a new scenario from live data. Resolving conflicts is useful on smaller planning projects, but on larger portfolios where thousands of changes occur daily, it would be good to plan with the data captured when creating the scenario, and the ability to completely disregard changes/validations in the live environment during that planning phase.

    7 votes

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  8. Ability to change workstation dot size, or choose customized icons and highlights

    7 votes

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  9. As a buyer of Serraview, I'd like as smooth and quick of a deployment as possible. The product should support a "DIY Deployment"when possible as well. Some ideas include:

    • streamlined export/import process with fewer columns (just the key ones)
    • self-help configuration with just the necessary options
    7 votes

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  10. In Buildings and Floors, Serraview has a Post Code box for the address under the edit mode. However outside the edit mode this code does not show. Please turn on so that my client, who has no access to edit, can see this zip code - post code information. See the pictures below to illustrate this point.

    6 votes

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  11. Be able to delete orphan org units without needing to remove orphan org units that are currently in VBS/Scenario Planner or related modules

    6 votes

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  12. Can we have Serraview on the iPad version? Since our Move Team is using iPad a lot. That would be a big help if we could edit Serraview on the iPad.

    6 votes

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    0 comments  ·  Spaces  ·  Admin →
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  13. It would be great to have a way to bulk import Users with specified roles, whether it be in conjunction with the Person import or as a seperate import.

    6 votes

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  14. As an Occupancy Planner,
    I would like the character limit of Team names to be increased
    So that I can better manage teams and downstream processes.

    6 votes

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  15. To prevent unintentional deletion of floors or zones in Building & Floors within Assets, can you please add a stronger warning note before allowing deletion to occur.

    A zone was unintentionally deleted and the only warning was: "Are you sure you want to delete?" Deleting the zone resulted in a large amount of lost data, including locker, storage, and occupancy data.

    Consider adding a warning like: "Deleting may result in significant data loss which may affect your locker, storage, and occupancy data - Are you sure you want to continue?"

    This may result in a user reviewing their decision before…

    6 votes

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  16. Users want a quick way to open the floors that they use most often.

    6 votes

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    0 comments  ·  Spaces  ·  Admin →
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  17. As a Space Planner, I want employees submitting tickets for new starters or individual moves to be able to select the vacant seat that they'd like their person to move into and have the system automatically hold that seat for the new starter/employee who's moving so that I don't have a ton of manual work to do to service the request.

    6 votes

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  18. Update the Workpoint field on spaces to allow for partial workpoints, IE a .5 or 1.5 value in the Workpoint field. This will allow administrators to assign a value to spaces that match their intended use, so that a touchdown desk or similar temporary space can be flagged as a half workpoint, contributing to the overall space allocated to a team, but notably different from a full desk.

    6 votes

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  19. Adding a column for the owners employee ID would help workplace teams verify occupants of lockers.

    6 votes

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  20. Currently, using the Export Floorplan feature, enables us to export Serraview mapping including any manual space name or type changes since I imported the floorplan.

    As we gain the enhancement of manual mapping back into V3, I want to be able to export manual space shape and new spaces into the AutoCad export.

    This will allow me to ensure my next floorplan import update will include my current changes for accurate updates, as well as requiring less effort in updating the original file to match.

    6 votes

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