Flag Returned WRs and Make Step Log Comments Visible in MaintenanceConsole
Add a flag or color coding to indicate that a WR has been
- returned by a CF and is sitting in the Supervisor's queue to reassign and reissue
- returned by the Supervisor after verification of checklist for the CF to re-enter the details.
- returned after the generic Verification step
Also making the comments from the step log table available as a column in the Building Operations Console can help users immensely because they don't need to open each WR to find which one has comments and which ones don't.
Priti
shared this idea
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Tom Wilson - JLL
commented
It was nice to see that returned WRs will be flagged as part of the V2022.01 BOC, but I must admit I'm somewhat confused by the fact that the flag will remain on the returned WR throughout the workflow (if I heard that correctly). This could get very confusing trying to distinguish between a WR that has just been returned and a WR that was returned last week (not all WRs that get returned change status, for example when one of several assigned CFs return the WR, the status remains Issued and In-process). I would suggest some means of flagging a returned WR as "resolved" so the flag is removed to avoid confusion.