473 results found
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Increase the amount viewable per page for Workplace Administration
Currently the limit for viewing Workplace Administrators defaults to 20/page and can only be increased to a maximum amount of 100/page. Previously you were able to view all workplace administrators and furthermore select all of them in one go. This allowed you to send out emails far easier to all users in one go, where selecting all at the moment only highlights all users on the page. This feature would be great as it reduces the time in sending out mass emails and also prevent users being missed in mass emails. Alternatively, the option to select all across all pages…
11 votes -
Serraview Outage/Maintenance announcements
Enhancement request to Notify users before any software updates or place a warning banner to alert users at least a week before updates, and provide published notifications on outages.
10 votesSerraview scheduled maintenance times are listed on our help site at https://support.iofficecorp.com/Serraview/Workplace_Management/About_Serraview/Product_Support/005Product_Upgrades_and_Maintenance_Windows
Serraview outages are sent via https://serraview.statuspage.io/ to subscribed users. All Serraview system administrators, reporting teams and key platform users are recommned to sign up to StatusPage for outage notifications, via the "subscribe to updates" button found at https://serraview.statuspage.io/.
Please contact your Customer Success Manager for more details.
Thank you for contributing to UserVoice and helping improve Serraview. Please help us improve Serraview Engage by voting on your favorite ideas!
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Condeco and Proxyclick API Integration into Serraview reporting
Develop the ability to ingest via API people booking information from Condeco into Serraview that adds to dashboards and reports.
10 votes -
Block and stack based on information apart from organisation structure
At unimelb, each user belongs to a research group. The property team allocates desks on the floor by research group for each of the users. However, the research group is not part of current organization structure.
As a result, unimelb needs the ability to block & stack and report by research group.
What is therefore required is the ability to leverage research group stored against staff and block floors accordingly.
Eg: User A belongs to ‘Physics R&D’ research group. User A has org unit ‘MSE’ and ‘10001’ as cost centre.
On VBS, planner will create ‘Physics R&D’ team as opposed…
10 votes -
Display text description of object in floorplan view
Client feedback logged on 04/01/20:
"Ability to display a text description of an asset, HR, or space record by hovering over the record on a floor plan"
Workaround: Information can be accessed by clicking on the object to review it's attributes.
Additional Information: This feature should be present on Space Viewer as well. There should be several configuration options governing this available in the config menu as well, such as font format and number of characters shown in description. Double clicking on the description bubble should open the attached object's data page.
10 votes -
Asset/Equipment Management
I'd like to be able to track assets/equipment through the system - including seeing where they are on a floorplan and adding custom attributes to the asset based on the asset type.
I'd like to associate assets with service requests (maintenance) and moves (moving with person)
10 votes -
Marker name update/create marker names
It would be beneficial to have the capability to update marker names, either by renaming existing ones or creating new markers based on clients' needs. Every company has different requirements, and for example, pharmaceutical companies could use different markers related to laboratories. This flexibility would ensure that the markers are tailored to the specific needs of each client, enhancing their usability and relevance in various contexts.
9 votes -
Export Reports with selected output type
Have all Reports in the Service Request category export with the Output Type selected rather than automatically exporting as the default file type. For example, if a report is selected to export as a PDF, it should export as a PDF rather than automatically exporting as a Word document.
9 votes -
Markers Report
A floorplan report that you can select which you choose which markers to display in the report via a dropdown.
Also an option to choose the size of the markers in the report.
9 votes -
Add Neighborhoods view in Spaces module
There's a request to view allocation in Spaces, but Neighborhoods was also suggested.
9 votes -
Service Request Default Assignee Location Options
Currently, the Default People feature only allows for configuration at the Region level. The Location option needs to allow for lower level options - i.e. city, building, etc. In our instance, we have multiple planners per region and as a result cannot use this default feature. Service Requests are currently manually reviewed and assigned one by one. This is labor intensive and takes unnecessary time.
9 votes -
Spaces: Add org allocation view
Different views and visualizations in the Spaces module can be highly valuable to different kinds of users. For users with only Spaces access, there isn't a good way to view org allocation without running Floorplan Block.
Requesting that SV builds an org allocation view in Spaces for this purpose.
9 votes -
Bulk Update Retention Status Comments
You can currently perform an Occupancy Import to Bulk Update Retention Statuses. It would be great to also have the ability to update Retention Status Comments in either this same import or via the Bulk Update tool.
9 votes -
Bulk Update - Select Children of Space Types
Currently, when filtering to a Parent Space Type (eg. Office Area), it will ONLY filter to Office Area Space Types and not everything below such as everything under Workspace, Non-Traditional Workspace and Support Services.
This means that in order to select all of my required Space Types, I will need to manually select many individual Space Types some many layers deep.
It would be great if this worked in the same way as the Location filter where selecting Australia would select every Child location and their Children as well.
9 votes -
Floorplan Report that can filter based on Employee Tags
I'd like to run a floorplan report that can highlight employee tags and filter on them
9 votes -
Browser limitations with IE - Notification needed
Please provide a pop up notification that Serraview 3.0 is not compatible with Internet Explorer when user try to access via IE. Despite our instructions to use Chrome or Edge, users are still connecting via IE. We are getting some complaints about the software and I fear there are even more users who get the same bad results but have just decided not to Serraview. This is needed asap. Could a banner on the home screen be added temporarily until this is available?
9 votes -
Real Time Threshold Notifications
With insights now pushing threshold notification emails / Alerts there is a lot of requests for notifications when a floor goes over a threshold in 'near' real-time. Current architecture allows for these alerts but generally overnight or delayed. The New world post covid means businesses are setting % Utilisation Thresholds for social distancing rules and return to work plans.
I think SVLive data is the best option for companies to do this and if we can access not just in Locator / Engage but also that Utilisation being to high on a floor to inform the admins to stop taking…
9 votes -
Workplace Tags
Add Tags to Workplace form so users can view or edit. Also, ability to search for tags with the functionality that exists in v2.6 VBS
9 votes -
SAML API to manage Serraview user security
API for User Security (SAML) to manage Serraview user access within your own secure identity management system (e.g. Okta, MS Azure)
As there is no automation around the security roles in Serraview, it would be nice to be able to intergrate security roles in the API so I can report and manage access. This would be an extremely usefully feature and remove a bunch of manual work as an admin.
9 votes -
AutoCAD Plugin
Allow me to upload/download DWG drawings to Serraview directly from AutoCAD.
9 votes
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