192 results found
-
Support tagging feature in Workplace
Currently, a requestor in Workplace and a technician in OnSite can view each other's comments, which is a great start. However, there is a missing piece to the communication roundtripping.
A technician can tag the requestor when commenting from OnSite, who will receive an email notification. However, when a requestor comments in the Workplace, the technician will not get notified; thus, it is hard to respond in a timely matter.
Can we implement a tagging feature when commenting in Workplace, similar to OnSite? This small enhancement will ensure the tagged person gets notified via email instantly so that they can…
3 votes -
Floor plan not available in People & Places when employee do not have an assigned room
When an employee do not have a room assigned (or a booked workstation) but has a building assigned to his profile, and you search for that employee in People & Places in Workplace, it says that the floor plan is not available. It would be nice if the floor plans for the building would show up.
3 votes -
Navigation improvement by removing the Request a Service Screen
The navigation from Workplace to Select a Building to Request a Service screen (see attached) and then to the Service Catalog provides an extra click because People & Places is not being used by our organization. We would like to have the ability to navigate from Select a Building directly to the "Service Catalog removing the Request a Service screen. Our go-live is in early 2024.
3 votes -
Workplace - Improvement of the request procdure for equipment using QR
There are some difficulties in creating service requests for equipment in Workplace, which should be improved.
Currently, the Workplace request form requires users to select the equipment from a list. If a building or floor is selected, the equipments are filtered, but it is difficult for them to select from the list.
Also, it is not easy to use the QR codes printed in the Define Equipment task to request with equipment. It requires a guest user to be enabled and users cannot select the request type. This makes it impractical for users to use this feature.3 votes -
Workplace
It would be great if there was a control box in Workplace Floor Plan view that allow users to pan left/right/up/down and zoom in and out of the floor plan. Currently, it's not user intuitive and users have to click and drag, or use their mouse. This will help improve the user experience.
3 votes -
Workplace App - Improved Scrolling and Scrollbar usability
On some phone models the "People" and "Workspace" tiles don't fit on the screen without scrolling down, however the scrolling behaviour and colours make it difficult for users to get to the 'bottom' of the screen.
There are two scrollbars that the person needs to use and the chosen colours make it hard to tell them apart from each other and the background.See attached image for an example.
3 votes -
Wrong/Misleading French Translations in Workplace
For French Canadian users of Workplace, some inconsistencies and/or errors in translation have been noted as follows:
When defining recurrence patterns (motif de recurrence) in French, the options are misleading: and should be replaced as below:
English | Existing French Translation |Proposed French Translation
Daily | Jours |Quotidien(ne)
Weekly | 1 fois/semaine |Hebdomadaire
Monthly | 1 fois / mois |Mensuelle"Floor" is translated into French as “Étage”, but is seen missing the accent on the first "E" in Workplace. As Workplace is not accessible for localization in SaaS projects, this should be amended application- wide so that the translation is…
3 votes -
Multiple selection of attendess while booking meeting room in Workplace
For the feature ("See Meeting Attendees") in V2023.01, while booking the meeting room , we need to add the attendees, but multiple selection of these attendess is not possible. For each employee we need to select one by one, which could a tedious job when many attendees are required.
3 votes -
3 votes
-
Consistent Location Pin
When one searches for a person using the People and Places search, the location pin appears in a very faint grey/white colour, which is hardly visible against the drawing background.
By contrast, the location pin appears in a more visible dark grey/grey colour when the “Find Employee” filter is applied when booking a workspace.
It would be preferred if the location pin could be in darker, more visible colours- like they dark grey/grey combination as shown, consistently across the Workplace module.3 votes -
Add Employee Standard as a field in Define Employees Foundations
In foundations you can add and employee in Define Employee and it has auto fill. But you can't add the Employee Standard. You can add it to Reservations Define Employee but that does not have auto fill or any required fields so it is easier to make a mistake
3 votes -
Support for 24 hour reservation bookings
Allow for 24 hour meeting space bookings using TimelineStartTime and TimelineEndTime application parameters.
3 votes -
incident & project requests on the workplace
The workplace has actually garnered a lot of positive feedback, where it seems to be missing is dealing with the client base that wants to do more with it where it would be more streamlined if the workplace can be the place to enter in a project and to enter in incidents.
When these are created then the incident would have the service request tied to it and when the project request is made, hopefully a ticket can be associated to it because the service desk component can potentially be leverage to enable an approval process there.
3 votes -
Add a Key for Colors when you are on the Booking Screen
When you are selecting a seat in workspace you see blue and grey. I know that blue is open and grey is not but a few testers suggested that there be a key so the user can see that.
3 votes -
In the assign view
have possibility to do a drag and drop with employees and equipments
3 votes -
Workplace-Managing my Account
The product should allow Service Requests, Meeting Reservations, Workspace Reservations and Register Kiosk to be removed or added from the My Account drop-down in Workplace.
3 votes -
"Add One" button to book workplaces for a group of employees
Our users have the requirement to easily book workplaces for a group of employees, because a primary goal to go to the office is that you want to connect with other employees. A simple solution would be to put an "Add One" button onto the confirmation screen ("Workplace is successfully booked!") which returns back to the floor plan using the previous search, with updated search results (one seat is now taken). Then they could book the next space for another employee or visitor.
3 votes -
Provide a user voice accessibility option for booking workspace or accessible default landing page view
Accessibility is a requirement for my agency and the end user/workplace landing page can be difficult for those with limited sight to view. Furthermore, booking a space through the CAD drawing view, is near impossible with those with sight issues. A default view would be helpful if a voice command option is not.
2 votes -
Visionline
Our client is considering to use Visionline to book our hostel rooms. Visionline is a system that programs hotel door access cards. Check the links below for further details.
https://www.assaabloyglobalsolutions.com/hospitality/images/solutions/visionline/documents/Visionline-Product-Sheet_EN.pdf
On-premise Access Management | Vingcard2 votes -
Request Screen Button has a bad UX design
The Blue Request button is originally blanked and then when fixed, the button was created too small.
2 votes
- Don't see your idea?