CF Information available at Assigned to Work Order (Approved)
Now that CF's are able to return works and this can set the status to AA, there is a need for supervisors and other CF's to review the comments from WRCF's in both Webcentral and Mobile, especially mobile when self assigning works. The CF's do not know that the job has been worked on until they have issued the work to themselves when they see wrcf record and the comments about the last visit. This could hold important information about why the work was returned.
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ashley.nuttall
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