35 results found
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Change the 'Back' icon to a 'Home' icon
Within the Maps/Wayfinder (reservation) view in Engage, the back button (top left) takes users back to the Concierge menu. In certain views, this doesn't match expectations - users might expect to go back to the floorplan view, and then have to navigate back to where they were.
This function could be more clear if the icon was replaced with a 'Home' icon, or something similar.
6 votes -
Make the teardrop selection pointer configurable in colour
When you reserve or select a desk in Engage it shows on the floorplan by way of a teardrop shaped icon.
The colour of this icon is the same as an already booked desk.
Is it possible to modify this icon to a different colour so it is easy to see the particular desk on the floorplan?
5 votes -
Rename Markers at different locations
Make it possible so that markers can be named differently in each location, to allow for both customise use of markers and to cater to regional or cultural diferences in terminology.
EG.
Elevators vs Lifts.
Restrooms vs Washroom vs Toilets4 votes -
Location identified on search
When searching for a team/person on the search results, list the location that the result is found at. For example "Team A - Building 1 - Floor 02"
4 votes -
Emergency Control Organisation - First Aiders & Wardens
An easy way to see the First Aid Officers / Fire Wardens currently on site. From what I can see Serraview Engage just allows you to filter down to those employees, resulting in an alphabetical list of First Aid / Fire Warden. You then have to click through each person to see if they are on-site and where they are located (or if they're working flexibly). A feature to colour code desks filled by these people would make it easier to find first aiders on-site or easy identifier on Engage at the map view level.
3 votes -
Room names not visible until zoomed in
Serraview displays room names/preferred names/space type labels all the time. It would be helpful to see the same information in Engage without having to zoom all the way in.
2 votes -
First-responder colour coded on Engage
First responder located via SV Liva data is indicated as a different colour to other occupied workpoints
2 votes -
Show Search Results for Multiple Workpoints when Searching for Occupants of Anchor Desks in Flexi Teams/Hoods
As an Engage user in a company that uses a hybrid seating model
I would like to see multiple search results when I look up an employee assigned to an anchor desk in a flexi team/hood
So that I can find all possible places the individual may be sitting.As an Engage user in a company that uses a hybrid seating model,
I would like to see multiple search results for employees when they are assigned to multiple home locations in Serraview
So that I can find all possible places the individual may be sitting.2 votes -
Share My Location
As an employee, I'd like to quickly share my location with others.
2 votes -
Automatic Markers for space type
Ability to automatically assign/display markers for selected "space types". Instead of manually adding markers, it would help if a choice was to enable marker display for a space type instead.
1 vote -
Team Days and Team Booking View
A way to easily view which days team members are going to be on site, even if they haven't made a booking.
1 vote -
engage team booking for large teams
Have an option to have the system assign a desk to all the team members selected at random or keep it as-is. This would change the e-mail communication going from a list that is hard to follow to a single desk. We are finding that for large groups it is difficult to locate the range of desks that were selected as the e-mail is simply a long list which is not very user friendly. If the employee accepts, that seat remains occupied, if the decline, that seat opens up immediately and if they do not check-in the the check-in setting…
1 vote -
Enable name display when zooming in
With ENGAGE, enable the employee name display when you zoom in. Right now this feature works for work desks but does not display names for those office reservations. Zooming in should display ALL names, not just work desks.
1 vote -
Engage Firezone Areas
Similar to the enabling and visibility of First Responders in Engage, it would be excellent if we could set firezones as this would allow employees to understand which zones correspond to which fire assembly points. Please see image which better demonstrates my thinking.
1 vote -
Search terms and filter enhancements
Like some other tools, could and asterix as a precursor be set up to allow a wider search function? Or is there another way to expand the search function, in particular if you are unsure of spelling?
1 vote
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