As of March 2025, there is the ability to have emails sent out when a user cancels their booking. But there is no ability to have an email sent out when the system auto cancels a booking when the user does not Check-in, for those locations that use the Check-in process. If any email was sent out, it would help to alert the user that they either missed their booking, or they forgot to Check-In when they arrived. Because the space becomes available again after the cancellation of the booking, and the user may have just forgotten to Check-in, and now someone else books the space but when they arrive at the space it is in use.

Users need to receive an email when their reservation is auto-cancelled. There is very little clarity for the user when their reservation is auto-cancelled and causes confusion.

When a booking is auto-canceled due to lack of check-in, change the "check-in" button to show something that indicates the booking was auto-canceled -- the way it stands now, a user would not know intuitively why the "check-in" button is grayed out.

For those reservations that will be automatically canceled due to lack of check-in, please send a reminder email to check-in X minutes before check-in expires. Then after auto-cancellation has happened, send an email indicating as such.

When a user's reservation is canceled, send them an email confirming

The banner that pops up after a cancelled reservations is easy to miss if you are working on more than one monitor. Can it be larger and/or stay on the screen longer? Maybe needing a click to get rid of it?