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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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473 results found

  1. As a Support Engineer I'd like to be able to access enhanced tracking and reporting on system usage

    2 votes

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    1 comment  ·  Platform  ·  Admin →
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  2. Condense display of on the screen in tables across the system. With the limited screen real estate of my laptop, I'm needing to adjust the zoom level of my browser just to see more info.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  3. Ability to configure workflows across all system modules and functions.

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  4. Ability to initiate a system action (e.g. open a form, display a screen message) in response to a trigger event (e.g. submitting a form, clicking a check box) or condition (e.g., record status, field value)

    2 votes

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    2 comments  ·  Platform  ·  Admin →
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  5. Ability for individuals to receive and respond to workflow tasks and notifications sent from the system via email without having to log into the system.

    2 votes

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  6. Ability to create and distribute surveys by organizational levels; by selected region, site, building, floor, neighborhood/ zone, and space records; by employment type; and by project, move project, or move.

    2 votes

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    2 comments  ·  Platform  ·  Admin →
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  7. Ability to restrict "to" location options in a move request based on HR criteria such as grade level, employee type, cost center

    2 votes

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  8. Ability to automate approvals for move workflows based on predefined criteria (to support self moves, moves to free address neighborhoods or zones)

    2 votes

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  9. Ability to provide a move project status or notification that prevents changes to HR and space records impacted by the move project

    2 votes

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    0 comments  ·  BOS  ·  Admin →
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  10. When on the Level page of a Building, only include bookable spaces in availability count, not all revealed spaces on that floor e.g. x of x spaces available

    2 votes

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    0 comments  ·  Locator  ·  Admin →
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  11. A "wizard" in the GUI to walk end-users through importing data inclusive of an import mapping mechanism in the GUI i.e. mapping columns in an excel to fields in Serraview

    2 votes

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    0 comments  ·  Platform  ·  Admin →
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  12. Ability to toggle on/off a move mode within the Workplace Portal (e.g. when move mode is on and an employee is moved via drag and drop, system creates a move request ticket which flows through for an admin to action)

    2 votes

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  13. Allow the ability when doing a data import to allow data imports for Multi-Select data types of custom fields.

    We want to use a custom field for a Space contact to link it with the people table, so that when a person leaves the organization, their name will be removed from the custom field and we will know that we need to get an updated contact person.

    The Serraview import system does NOT allow custom fields of the "multi-select" type to be populated from an import file.

    With data changing all the time, my planners do a lot of data…

    1 vote

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    0 comments  ·  Usability  ·  Admin →
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  14. As an Occupancy Planner, I want to add the total number of headcount for a team so that when I update the sharing ratio for a flexible team, the number of workpoints recalculates when doing a scenario plan.

    1 vote

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  15. When searching for floors in the SVLive wired utilisation report, the unassigned floors should be hidden as they aren't relevant. Was unable to be resolved by support and requested a user voice.

    1 vote

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  16. Currently, if an admin cancels a desk on behalf of someone, report 1151 says the person whose desk it was has cancelled it. This is causing confusion. The report should show who specifically cancelled the desk, no matter their user security role. If an admin cancelled it, it should show which admin.

    1 vote

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  17. Add "Space Preferred Name" parameter to the Team Reservation Email Template similar to Individual Booking Confirmation Emails.

    No listed parameter in the template returned the expected value.

    1 vote

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    0 comments  ·  Configuration  ·  Admin →
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  18. Add a "Notes" or text field to Space Type definition dialog box in Admin Settings to allow someone to define space types, then create a canned report to run a list of all space types with these Notes or Text field to provide a Glossary of space types in use.

    1 vote

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    0 comments  ·  Usability  ·  Admin →
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  19. No other way to change password than to do reset at login screen, option to change password once logged in would be useful

    1 vote

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  20. We have instances where we co-work with clients 1 day a month and need to reserve an area of about 35 desks, rather than having to book individual desks, could there be an option to group book? Thanks

    1 vote

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