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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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192 results found

  1. Users who are now having to constantly come into the office would want to have an ability to star/favorite a set of favorite desks so that they can book faster on the workplace portal.

    The flow could be something like this:
    1. go to the portal
    2. book a desk
    3. the floor plan loads up a floor, likely defaulted to their em.fl_id record
    4. a minor star icon or some highlight can be shown to show their most frequently used/preferred desk.

    There would be a place to also set 'save as favorite desk' as well.

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  2. After a request has been submitted, there is currently no way for the requester to do this from the service catalog view. It would be beneficial for all parties to give the requester this ability.

    Also as a side note, the cancel button on the View Service request View is very confusing for the end user because it is really a "Back to List" button which is labelled as "Cancel".

    8 votes

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    0 comments  ·  Workplace  ·  Admin →
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  3. The default settings for the width and color of the border highlight for Show Department is too thick. On large floor plates where there are small workspace areas the highlight covers the blue that normally shows that a room is available for hoteling. Can this become a setting that can be controlled without asking the vendor to redefine it? I have included images of the highlighting for reference.

    7 votes

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    1 comment  ·  Workplace  ·  Admin →
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  4. Enable a user that books a workstation for the whole day to check-out part way through the day and free the workstation making it available for hoteling for the afternoon portion of the day. Currently if they cancel their booking the system deletes the record of their booking completely, thus making the utilization report inaccurate.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. Allow configuration where users can check into reservations/hoteling spaces only by QR code to ensure that the user is onsite. In many cases they do not want the user at home to check into their booking they must be on site during the check in window.

    7 votes

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  6. Currently in workplace when you create a request, users are unable to type in the room code, instead they must select the room from the floor plan in the "Select Location window". Please add the following:
    1. add a search bar to the select location view
    2. add the ability for users to type in text in the location fields (ie building, floor and location/room code)

    This is needed for the numerous users who place requests for others or for spaces outside of their assigned workplaces

    7 votes

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  7. Allow the Hoteling application the ability to book in 30 minute intervals. The options of morning, afternoon or all day only is limiting.

    7 votes

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  8. To display on drawings employees name that have booked a workstation

    7 votes

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    2 comments  ·  Workplace  ·  Admin →
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  9. Manage Service Providers and Notifications

    Clients utilizing the maintenance portion of workplace to submit service request are being bottlenecked by the SLA functionality of the Manage Service Providers and Notifications. Currently, for a specific internal request type you are only given the option of selecting a specific employee.

    We are requesting adding the ability to choose a work team for the request to be dispatched to. It would address the problem of having only a single user monitoring all of the requests for a specific problem type and address the needs of larger organizations who could eliminate the need to…

    7 votes

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  10. Add the ability to allow specific users to book a workspace assigned to any dv/dp, while restricting most users to only book a workspace assigned to their dv/dp.

    In V2023.01 users not assigned to any hoteling security group can book a workspace outside of their assigned dv/dp (the help file is incorrect - zendesk ticket 281611). The HotelBookingRestrictions parameter is global for all users, regardless of security groups assigned. A security group that overrides the HotelBookingRestrictions application parameter would provide a solution to this requirement.

    7 votes

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  11. Bug found during upgrade testing. There is an error message in the Assign Employees to Available Rooms in French only but it is not affecting the functionality

    7 votes

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  12. bug in the tool meant you can't click on the calendar button to pick a date in workspace booking; need to click in the box.

    7 votes

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  13. There is currently no way to restrict a user to only book for themself. The default functionality allows them to book for any employee and for visitors but the organization does not want people to book for others whether it be accidentally or maliciously. I can imagine that preventing users from booking spaces for others is a common use case and I am a little surprised that this is not possible.

    I have tried using a VPA restriction but it only seems to affect WebCentral Hoteling and not Workspace Hoteling. I don't know if this is a bug or as…

    7 votes

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  14. Currently the date format in the Reservations list is always the American format MM/DD/YYY, regardless of the user's language setting. It is very confusing for European users who are used to DD/MM/YYYY format.

    We have English (Ireland) and French (Belgium) as language options.

    The date format should change everywhere in the user interface according to the user's language setting.

    7 votes

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  15. Workplace to accept parameters.

    The following is a use case:

    A client has an internet page you can find a location, employee etc. Example find John Doe, then from the internet page you select John's location and it launches workplace and displays the Johns location on a floor plan.

    7 votes

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  16. We are looking into a way to calculate the occupancy for assigned seating. We have situation where we have to assign wks to an employee permanently but it doesn't mean that this employee will show up every day in the office. But, it will affect our target capacity. We are looking into a way to ensure that specific wks are not available to everyone for booking as they are assigned to someone but also want to track to real occupancy for these wks.

    We need to figure out a way that employees who are assigned to a workstation or enclosed…

    7 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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  17. The current view to add amenities to a Hoteling room is awkward ("Define Fixed Resources"). The biggest problem is that one needs to know all the room numbers of Hotelable Rooms rather than being able to pick them from a floor plan. Also, each Room's amenities must be added individually rather than allowing multiple selections. And the "Room Arrangements" tab is confusing since it is not relevant to Hoteling.

    A new graphical view (or adaptation in the Space Console) should highlight Hotelable Rooms, allow multi-selection of rooms and add one or more amenities in a batch. This would speed up…

    7 votes

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    1 comment  ·  Workplace  ·  Admin →
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  18. The idea is avoid QR on desks and, at the same time, deliver a seamless check-in experience.

    When the employees book a desk they receive a "digital key". These keys can let employees check-in using a kiosk or QR reader. At the same time, the "digital key" can be revoked if needed by the workplace manager.

    7 votes

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  19. I have followed the process outlined in the help to globally import employee photos so that they are available in Workplace. It worked well but seems to be a detailed process that has many steps.
    1. Would like to see a way to get the images in easily. Our client would like them to display on Workplace and be updated regularly. It would be ideal to have a connector and be able to tie it in with automated feeds from a clients HR system.
    2. Would also be beneficial to delete all the photos at once. They remain in the…

    7 votes

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  20. Customers are looking for ways to replace furniture system booking applications (Condeco) with Archibus functionality.

    The Kiosk mode for room reservations in workplace could be a good alternative, if extended to Hoteling for workspaces.

    A partnership between SpaceIQ/Archibus and a company providing desk beacons could be a good alternative, using barcode scanning and hoteling to initiate the booking. The beacon would then need to turn red, indicating the space is booked.

    7 votes

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