Settings and activity
66 results found
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15 votes
Greg Landgraf supported this idea ·
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10 votes
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30 votes
Greg Landgraf supported this idea ·
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4 votes
Greg Landgraf shared this idea ·
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47 votes
Greg Landgraf supported this idea ·
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34 votes
Greg Landgraf supported this idea ·
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6 votes
Greg Landgraf shared this idea ·
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92 votes
Greg Landgraf supported this idea ·
An error occurred while saving the comment Greg Landgraf commented
Take a look at what customers who use Service Now do and how that process works.
Fred - thats exactly how this could work - no problem type pre-set so the ticket uses the default SLA and would be reviewed, set and then approved (or contact the requestor for more details)
Ying - customers use email all day long. Maintenance teams dont want to require their customers to have to go to the app store, download workplace, enter the url for their web central site (which they probably dont know) and then create a request.
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19 votes
An error occurred while saving the comment Greg Landgraf commented
In addition - can you put the fields needed for data transfer in a hidden row and keep the ML Headings turned on - this will make it more user friendly for those downloading
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36 votes
Greg Landgraf supported this idea ·
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28 votes
Greg Landgraf supported this idea ·
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22 votes
Greg Landgraf supported this idea ·
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10 votes
Greg Landgraf shared this idea ·
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6 votes
Greg Landgraf shared this idea ·
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63 votes
Greg Landgraf supported this idea ·
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29 votes
Greg Landgraf supported this idea ·
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40 votes
Greg Landgraf supported this idea ·
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141 votes
Greg Landgraf supported this idea ·
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7 votes
Greg Landgraf supported this idea ·
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11 votes
Greg Landgraf supported this idea ·
RIght-click a task in the navigator and select 'Open in New Tab' - this will open that task in a new tab, allow you to edit the data in that tab w/out closing your previous view / location.