473 results found
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Workplace Portal - allow reps to assign users to more than 1 location
Allow workplace reps the ability to assign a user to more than one team or location in the Workplace Portal.
In the VBS we can select "remove from previous location" allowing us to assign a user to multiple locations.
In the Workplace Portal and workplace rep cannot assign users to multiple locations. As soon as a user is assigned a team or location they are removed from previous locations. An administrator has to then go into the VBS to correct this.1 vote -
Email addresses to display in Engage
Many of our colleagues have issues finding one another when they have the same name, suggestion to have Engage show email addresses. In some of our regions we have as many as 4 people with the same name and having the role description shown doesn't assist when you have 4 engineers all with the same name. I think this is not only important for ease of use for staff, but also for inclusivity.
1 vote -
Custom Desk Renumbering Tool
Can we have the ability to change the number format on the renumbering tool. Formats highly used in our company as [Location].[Floor No.].[001] eg. LON.05.001
The tool is helpful for bulk updates however when can't use custom numbering we still have to send an update through the support team or name each desk individually1 vote -
add 'not reservable from/to’ in space attributes
this will allow us to take desks offline for booking for short durations when we have works, or events that require it
1 vote -
Detailed Utilization Report 111
Add Org Unit filter parameter to report 111, or create an Insights dashboard that shows the same details.
1 vote -
Prepopulate Seat Assignment when submitting service request
Prepopulate seat assignment of the person who is submitting a service request similar to how their team populates.
1 vote -
Rentable/Leased Area
Ability to add multiple leases on a floor plan which would include multiple different load factors. Currently in the Buildings & Floor window and floor view, only a single lease or load factor is allowed. Can manually add in charge back report but wastes a lot of time.
1 vote -
Charge back Year over Year Comparisons
A report standard that does a year over year comparison of chargeback of space.
1 vote -
Looker "next page" button placement and size
There is a button on the dashboards page in Looker that takes you to the next page. But this button is really far off and extremely tiny.
Is it possible to move this button and make it a bit larger?1 vote -
Keep Assigned Seats by Default
Instead of removing assigned locations when assigning a person to a new seat, it would be more convenient to preserve these assigned locations, especially in cases where individuals have multiple assigned locations. Currently, the default setting always has the box checked, which can lead to local admins accidentally removing a person's assigned desks in all buildings.
1 vote -
Allow Workpoint import to change by ID
Workpoint imports use the Workpoint name to determine which space needs to updating. However, Workspace types cannot be updated with an import because it's not a unique name.
Using the ID (like Team imports do) would allow these to be updated.At least one client wants to rename these Workspaces, but it is not possible to do so in bulk.
1 vote -
Ability to change "Synchronization Status" for Org Units
There is a checkbox in Org Hierarchy configuration that reads: "Synchronization Status [ ] Keep if not present in import file". This option is generally used when making manual changes to Org Units through the UI in Serraview.
it would be immensely beneficial to have the ability to toggle this option on or off in bulk. This would be particularly useful in scenarios where automated imports encounter issues or when users need to manually adjust Org Units in batches.
1 vote -
1 vote
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Delete Neighborhoods without affecting allocations from the floorplan
Currently, there is no way to delete neighborhoods without removing the allocation of teams, people and retention statuses within them.
Can we make it so that they can be deleted without allocation in the floorplan. Maybe by using imports (with a column “New Hood“ when left empty, just takes team out of them without changing anything). If this is possible, we can just the neighborhoods from the UI and it will not change anything else.
1 vote -
Show room names in VBS
It would be great if we could have labels showing the workspace name in VBS. Currently, it looks like labels only show for meeting rooms/communal spaces/stairwells, etc.
1 vote -
Option to default Service Request Assignee to work at the building level instead of region
Please add a configuration option to allow Service Request Assignees to default to building level instead of region level (which is what it is currently).
1 vote -
Ability to export Heatmap data.
It would be really helpful to be able to export heatmap data (like shown in Locator) maybe in the form of a report or an API from Serraview. This data would be really useful and could greatly help Serraview and SV Live integration with other applications.
1 vote -
Dropdown Selector Width
Please improve the usability/legibility of any drop-down selector with a hierarchy (i.e. region, buildings, org units) so that it includes a horizontal scroll bar to view options that are several layers deep and/or have a long entry.
1 vote -
Option to Disable : Workplace Admins: Assignment Notification (Existing User) Email
We would like to have the option to disable the following automated email :
Workplace Admins: Assignment Notification (Existing User)
We find that it often sends out wrong information and causes confusion for the staff.
1 vote -
Asset Import Optional Fields
We would like the Optional Fields of Asset import to be visible in the Asset UI. Currently we can only view the data of the Optional Fields through reporting. It would be beneficial if it was possible to Edit/View the data of the Optional fields like Asset GUID and Serial Number from the Asset UI.
1 vote
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