192 results found
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More flexibility on when a room is reservable
Either a calendar to select which days a room is reservable/not reservable or the ability to specify which days of the week a room is reservable.
For example, I have a client that does not want rooms reservable on weekends.
Being able to set it on a per room basis in "Reservations -> Background Data -> Define Room Arrangements" would be ideal.
19 votes -
Desk numbers also under Workspaces
We were asked if it is possible to show the seat number in the tool, not only under People&Place, but also under Workspaces.
The reason is that it is difficult for local people to show to visitors where they are sitting otherwise. Re. attachment18 votes -
Workplace Functional Gap
In BOC, when a ticket is rejected, a requester has the ability to update/cancel. Where a client requests directly through workplace (having no access to maintenance console), there is no update/cancel option in the view service requests view. The request is no longer visible to maintenance staff and sits in the pending status.
18 votes -
View status comments for Made Requests on the Workplace Portal
When viewing the made requests over to the workplace portal, it would be nice to see comments for the request. For example if a ticket submitted was rejected, it doesn't explain why there was a rejection to the end user.
The email notification from the rejection also does not share the comment. But the rejection process done over in the webcentral maintenance console does have an area where you can write a comment so someone is filling that information out. Basically the requestor should know why it was rejected because it was a duplicate or was it because it's too…
18 votes -
Workplace > People & Places > Search by combination of attributes
It would be interesting to be able to make a combination of attributes in the search in People & Places, in Workplace, for employees to be able to easily locate rooms on a floor plan (especially non-hotelable rooms like kitchen, washroom, etc.). For example, if I would like to see rooms with room type WASHROOM in the HQ building, it would be great if I could use something like WASHROOM+HQ and get the list of washroom in HQ, and then, by clicking on one of them, I see exactly where the room is on the floor. Right now, if I…
15 votes -
Workplace Employee Display Fields
Ability for Admin to toggle which fields are visible under employee.
15 votes -
Locker management for workspace reservations and flexible seating
To support workspace reservations, or team space based seating, adding additional functionality to either manage lockers or tie to locker management systems would be valuable. For example, when making a workspace reservation, give the employee an option to indicate if they will need a locker for their things along with the reservation and include a reservation for a locker as part of the same booking. Or for a simpler fix, adding an application parameter to include a checkbox on a reservation to indicate whether the employee needs a locker, and when selected include configurable instructions on the booking reservation to…
14 votes -
Floor plan not available in People & Places when employee do not have an assigned room
When an employee do not have a room assigned (or a booked workstation) but has a building assigned to his profile, and you search for that employee in People & Places in Workplace, it says that the floor plan is not available. It would be nice if the floor plans for the building would show up.
13 votes -
Check for existing hoteling bookings prior to assigning a permanent seat
When assigning a permanent seat, it would be great if the system could check for existing hoteling bookings and issue a warning message to ask if future bookings should be deleted.
13 votes -
Allow employees to free their assigned workstations for Hoteling (for example for vacations or medical leave)
Add a new functionality where the “holders of a workstation” can free the usage for some time (or undefined).
It they free the workstation for an indefinite time they should be able to recover it as well13 votes -
Allow URLs to Open an Archibus View and "Pass it Parameters"
This applies to more than Space. It is a universal idea to provide a means to pass variable values to a view in Archibus through a URL. Let me start by giving the most basic example of it's potential usefulness. If you had a spreadsheet you sent to a fellow employee with rooms listed in it each of which was in fact a hyperlink. The person (also an Archibus SSO user) receiving the spreadsheet could click on any room number in the sheet and it would pop up an Archibus locate rooms view that would show them the building floor…
12 votes -
Colleague visibility - opt in, and friend list.
Having the ability to find others, whether in a hotel or assigned seat, is great, but can provide a liability with stalking behavior. Like many apps today, It would be good to have an opt in/out and also create a friend/colleague list where you could control who is able to see your location.
This is especially true for Sr. Executives that can be a target from a disgruntled employee.12 votes -
Employee image
Some clients are unable to upload photos of employees for security concerns. It would be nice if the default 'image' could be the users initials (similar to what office 365 does) if a photo isnt uploaded.
12 votes -
Updating OOTB Service Request Types in Service Catalog
Updating OOTB Service Request Types in Service Catalog.
We are looking to add the functionality of editing the Menu Title for Out-Of-The-Box service request types in the Service Catalog e.g. SERVICE DESK - INDIVIDUAL MOVE, SERVICE DESK - HOTELING.
Currently, the Service Catalog is where all the request types in Workplace are created. It shows the Out-Of-The-Box request types and allows you to update the Menu Titles, but changes to the Menu Titles or descriptions are not reflected in the corresponding work request tiles in Workplace.
You are also given a manage activity types task, to edit the same Activity…
11 votes -
Hoteling Confirmation Message and Cancellation
We have seen that when the rule CancelAndNotifyUnconfirmedBookings that sends and cancels Hoteling bookings is sending mails and right after cancelling the Booking.
This causes an email to be sent when the booking is right after it is cancelled and therefore that mail is confusing and does not provide any functionality. I would say the correct behavior would be to only send confirmation mail to those bookings that are not going to be cancelled in the same execution
This is the cde that sends the notification and then cancel those same meetings
Our use case is:
- Send a mail asking…
11 votes -
Workplace - Show/Hide Catalog options by Role
Would like a way to show/hide Catalog options based on a User Role versus On or Off globally? This includes both items available in the Service Catalog as well the Find Person, Room or Equipment. Some Sites may need options available for one site but not another.
11 votes -
Catalog
Our customers are directed to the Catalog directly. Two of the out of the box that you cannot fix or edit on the front end is "Moves" and "Find person, Location, Equipment".
I am not sure why customers and guests would have access to equipment but these are not able to be edited by the "Archibus Activity Licensee". Just like adding tiles to the service catalog, I want to have the ability to edit the verbiage of the tile, the display order of the tile as well as hiding what is in the section of the tile.
In the attached,…11 votes -
Move Management
For a Move Requestor using Workplace to request a move once they have selected the Building and Floor, allow the user to select a Room from a floor plan.
10 votes -
Group rooms for Hoteling (without creating a new polyline)
We would like to be able to create “groups” of rms in order to allow booking of a non-specific workpoint in a selection of workpoint without having to re-draw an open space polyline on top of our individuals workpoints polylines to create a “group”.
For example, we have spaces where employees are mobile during the day and can use multiple workstations depending on the task performed. We want these employees to book a "space” among a group of workpoints available for them without having to specify which one so they book a “capacity” and we can manage occupancy. So if…
10 votes -
Hoteling - Photo of the desk when booking
It would be good for the workplace portal to display a photo of the desk being booked.
Though most client won't have the luxury of time to upload a photo of each desk, it would nice to have a bulk photo reference where one can upload a photo of a desk and it could mean it's the photo of all desks in the building, or desks that match a type or a floor.10 votes
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