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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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192 results found

  1. VPA settings should be controllable for Workplace separate from Web Central

    As a user with VPA restrictions for Web Central, I only have access to view and edit data in a list of buildings (controlled by VPA)

    When I am going to travel to another location and want to use the 'Locate Employee' function in workplace OR Hoteling / Room Reservations - I need to be able to view other locations that are NOT in my VPA restriction.

    29 votes

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    1 comment  ·  Workplace  ·  Admin →
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    1. Booked a variety of wkstations for Myself, Other Employee and Visitor.
    2. Booked Daily Recurring for 14 days for myself.
    3. I was prompted to remove all my bookings and replace with the recurring booking.
    4. I selected Yes.
    5. All bookings, including those made for other people were deleted.
    27 votes

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    Under Review  ·  3 comments  ·  Workplace  ·  Admin →
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  2. I see that there was a request to add room labels to Workplace back in 2020 and that a solution was pushed in 2021. When looking into it further it looks like it was only added to "People and Places" and "Meeting Space Booking" but not added to "Workspace Booking". Would it be possible to add room text to workspace booking as well? I have included two screenshots to show the discrepancies.

    https://spaceiq.uservoice.com/forums/925339-archibus/suggestions/39814528-display-room-names-in-workplace

    27 votes

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    1 comment  ·  Workplace  ·  Admin →
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  3. When you use Workplace to create a hoteling booking, the date that defaults is today's date. However, it seems that if there are no available hotelable workstations for today's date in the building that you choose, another tab opens with a blank white screen..... instead of just a message saying that there isn't availability based on the existing filters.

    26 votes

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    0 comments  ·  Workplace  ·  Admin →
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  4. While there is a suggestion to add resource reservations to workplace reservations we need the ability to request resources to any room reservations as many users are now using workplace as the exclusive interface for their customers and they need the ability to request resources for their room reservations without going to the calendar console.

    26 votes

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    2 comments  ·  Workplace  ·  Admin →
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  5. When booking for another employee it would be preferable that both the employee that booked the workspace and the employee that the workspace was booked for have the ability to cancel the booking. Currently, only the employee that the workstation was booked for has access to the booking. However, employees with a disability may not be able to cancel their booking, therefore the employee that made the booking on their behalf should also be able to cancel the booking.

    26 votes

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    In Development  ·  2 comments  ·  Workplace  ·  Admin →
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  6. Give people the ability to resolve conflicts in workplace – if 1 out of 5 occurrences is a problem, let them book the other 4 and skip that one/book it separately.

    26 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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  7. Some of our clients are using Workplace as the only interface for their user base. These users are identified as "Requestors" and since they aren't granted access to Web Central, there isn't a way to view an occupancy plan - meaning seeing employees on a floor plan. Workplace allows a user to search an employee but what's more desired is to bring up a floor plan and see who is seated on the entire floor at once. Our clients would like to employee names and when clicking on the room/employee, the detailed employee panel is displayed much like when you…

    26 votes

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    Under Review  ·  2 comments  ·  Workplace  ·  Admin →
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  8. Enabling workplace in kiosk mode automatically signs in the GUEST account
    However if SSO is enabled it is not possible to sign in as GUEST
    Therefore the kiosk feature is not available for those clients (which are pretty numerous).
    A solution could be for instance to be able to define a specific user account to be used with the kiosk (instead of the default GUEST account).

    25 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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  9. Right now archibus allows us to register a new visitor and invite them to a meeting or to a booking. We are hoping for some extended functionality.

    1. visitor pass generation - ie a printable HTML formatted email that shows someone is able to be at the office.
    2. Visitor notification of arrival - a way visitors can check in at a lobby and allow those who are having a meeting with them to be notified of their arrival. Or in a booking scenario if someone booked them in then that person gets the notification.
    3. Reports - again, the challenge is archibus…
    25 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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  10. Bug: When you look at the number of Employees and number of Visitors in the Location tab of the Bookings for a Date Range report, you will notice that the number of employees also includes those who booked for a visitors
    From the help file:
    Employees = COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteri
    Visitors = COUNT DISTINCT Visitor Names for all the bookings on that floor on that floor for the filter criteria
    Should Employees be COUNT DISTINCT Employee Names for all the bookings on that floor for the filter criteria…

    23 votes

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    0 comments  ·  Workplace  ·  Admin →
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  11. The idea is use GPS data to let employees check themselves in and out using their phones, within a set distance of the workplace. No location data should be stored.

    23 votes

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    0 comments  ·  Workplace  ·  Admin →
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  12. When enter search criteria the window is sized to accommodate the number of records returned; however the returned records are quickly replaced by the first 100 records in the building list.  So if only 1 record was returned the window size only accommodates 1 record but that single record is quickly replaced by the first 100 records but you have to scroll to see them all and your record may not be in that first 100.

    22 votes

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    0 comments  ·  Workplace  ·  Admin →
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  13. Ability to review past reservations in Workplace Reservations tab (i.e. if I want to remember what I booked last month because I really liked that room and want to book it again).

    22 votes

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    0 comments  ·  Workplace  ·  Admin →
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  14. In WebCentral's Workspace Booking, please add a recurrence pattern of "Bi-Weekly", for reservations occurring very two weeks. Thus, we would select from the following recurrence patterns:

    None
    Daily
    Weekly
    Bi-Weekly
    Monthly

    This would benefit Archibus Clients, such as those in Federal Government, whose pay periods are bi-weekly (26 pay periods a year) and their hoteling requests align with the first or second week of a pay period.

    21 votes

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    5 comments  ·  Workplace  ·  Admin →
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  15. Currently in V2022.03, if there is an issue with an email address of an added attendee when booking a meeting space the following error is shown.

    Error: Could not create reservation. The room may have been already booked. Please cancel and search for another room

    This request is to improve the error message to describe the issue with the email address, similar to the Reservation Calendar Console, which identifies that there is an issue with the email address when adding the attendee to the meeting.

    21 votes

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    1 comment  ·  Workplace  ·  Admin →
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  16. In Workplace there is the ability to find a person, room or equipment and pull up a floor plan. Would like to be able to upload site plans to view as well. Either CAD or JPG.

    Similar functionality exists in places outsode of Workplace, such as in the Space Console Advanced Search when selecting a building.

    21 votes

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    0 comments  ·  Workplace  ·  Admin →
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  17. When using Hoteling now, the default selection is the first (in order) floor of the building you are assigned to.

    It would make more sense to have the selection default to the floor you are assigned to (if no floor is assigned to the employee current behavior is correct)

    20 votes

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    Under Review  ·  1 comment  ·  Workplace  ·  Admin →
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  18. Many times the facilities team needs to provide a hyperlink to a document or another site on the Service Request Page. This allows the user to gather the required information before they submit the request.

    20 votes

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    1 comment  ·  Workplace  ·  Admin →
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  19. Allow the timeout for workplace to be configurable. Currently it is set to 60 seconds and is a nuisance for users trying to book, search, and request.

    20 votes

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    2 comments  ·  Workplace  ·  Admin →
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