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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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148 results found

  1. Create an automated method (not relying on timeouts) to log people out of Archibus when they do not select the "Log Out" button from within Web Central. From several of our customers, we are receiving complaints that users are unable to log back in after they "X" out of Archibus instead of selecting the "Log Out" button. They are experiencing this across all browsers and browser versions. It is negatively affecting the user experience.

    23 votes

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    1 comment  ·  Platform  ·  Admin →
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  2. Provide users with the ability to opt-out of email notifications from the ARCHIBUS application. Ideally, they would be able to opt-out of notifications at the module level. In addition, providing System Admins with the ability to classify notifications that users can opt-out of and ones that they will always receive. For instance, a user may wish to opt-out of Building Operations notifications, while the System Admin wants to make sure that they do not opt-out of the password reset emails. It would be nice for a future release to have the ability to allow users to opt-out of notifications.

    22 votes

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    0 comments  ·  Platform  ·  Admin →
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  3. Grid Controls 3.0 have this limitation that prevents exporting their content in DOCX, PDF or XLS format which would be instead really helpful for users to have.

    21 votes

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  4. 21 votes

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    16 comments  ·  Platform  ·  Admin →
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  5. Currently, custom API definitions are defined via axvws and potentially java. It would be nice to have a API wizard kind of like how you can use the view definition or homepage definition views. It allows the user to visually see the fields/tables to make available to the API and then at the end generates the axvw file. It would be good to also store API definitions in the database so that users can go find their APIs.

    20 votes

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  6. It would be nice for there to be a way to temporarily disable a user with a simple switch on the user record. This gets asked semi-frequently and while there are functional ways to accomplish this, they are clunky and not intuitive.

    This should work with ARCHIBUS Authentication and all flavors of SSO. So with SSO, if the user is disabled in Archibus they would not be allowed access even if they authenticate with the directory/identity provider and even if automatic guest login option is enabled.

    20 votes

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  7. When using the hoteling features, it would be great to have an ICS file generated for the calendars so that employees at a company can tell where they need to be by going into the one place they all tend to use which is the exchange calendars. They can be set as the availability of 'Free'/'Working Elsewhere' so it doesn't prevent others from trying to book colleagues to a meeting as well.

    This would be great if it is a configuration option in hoteling.

    19 votes

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  8. Multiple tables have a need to be archived as data grows in size, particularly the captured Metrics for trends, (afmmetrictrend_values) , notifications log, and data event logs. When there is no auto archive process integrated, an archiving console could be provided that will allow the user to determine
    a. the table to be archived
    b. whole or partial archive
    c. date or pkey (or other criteria) for archiving a partial data set
    d. merge to existing historical table or create a new historical table

    The process would then use these options to remove records from the data table…

    19 votes

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    1 comment  ·  Platform  ·  Admin →
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  9. We recently responded to a GSA RFP that included Federal Real Property. Archibus has a Federal Real Property app that is on the GSA Schedule however it is several years out of date and is a set of standalone tables, not integrated with the core data structure. An FRP app has been developed by a Business Partner that is compliant with current GSA FRP data structure and I believe is integrated with the core AFM data structure.

    What is AI's commitment to upgrading the FRP app and keeping it compliant with current GSA data structure and reporting requirements?

    If this…

    19 votes

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  10. It is important that each feature implemented in a system like Archibus is obvious to the end user. If a system requires minimal to no training to allow an end user to perform a task, people will consider the system "user friendly" and will like to use it. This has been a challenge for the Archibus product in the past. A perfect example of this is the download link that is displayed once a file is generated in Smart Client or Web Central (see picture attached). Once the export process is complete, it is not obvious to the end user…

    19 votes

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    2 comments  ·  Platform  ·  Admin →
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  11. Connect Insights to ARCHIBUS data as a Reporting and BI front-end to replace and/or enhance current reporting and ad-hoc capabilities.

    18 votes

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    In Development  ·  4 comments  ·  Platform  ·  Admin →
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  12. Currently, we can design as many print template as needed, however, users must choose and hard-code one print template per export feature (one template for PDF one for Doc)

    I suggest allowing users to select the desired template from a dropdown menu. This will allow users to design print layouts by paper size, recipient, or purpose and, when needed, just select the preferred template from a print menu.

    17 votes

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    Under Review  ·  1 comment  ·  Platform  ·  Admin →
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  13. Some life-safety assets should appear on the Workplace floor plan as a wayfinding feature (Exit, Defibrillators, Fire Extinguishers, First Aid).

    To do this, we should develop a functionality, similar to the RED-LINE feature, that will enable users to:
    1. Associate icons with assets
    2. Drag and drop icons directly to a floor plan
    3. Display icons on Workplace floorplans

    17 votes

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    Under Review  ·  1 comment  ·  Platform  ·  Admin →
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  14. Remember Client/Server's "Delete Table" button that allowed you to delete all records in a table that matched the current restriction? It would be very useful to have some way to bulk delete records in current Archibus environments. This will need to be very limited to admins only, but the need is there, especially in hosted environments where administrators may not have full access to backend tools.

    16 votes

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    Under Review  ·  2 comments  ·  Platform  ·  Admin →
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  15. In several instances the system displays the Error: Cannot read property 'message' of null; rather than redirecting the user to the Login Screen after a session timeout (of clearing your cache in a different browser window).
    This, along with the typical timeout occurring, produces unexpected results when logging back in. This was reported as a bug but were told:

    The system does not inform the user that the session is approaching timeout or that the session ended. Sadly, that is is the limitation of the current design.

    16 votes

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  16. The sync performance on the maintenance module of the Mobile app is utterly awful. Its not clear to the user if its carrying out a full background data sync or just partial sync of updating information. it seems to sync so many variables/field/tables which are not in use, updated, or effected by the data to sync. The end user experience is really bad. This MUST be made better and more seamless to the end user.

    14 votes

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  17. Can there be some sort of table structure that store records of extra field definitions without needing to add a new field via customization? Then the reports can also look for these extra fields? That way administrators can quickly create new fields for a table.

    13 votes

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    Under Review  ·  2 comments  ·  Platform  ·  Admin →
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    1. In the application header, the user uses a drop-down menu to select a site or building.
    2. From that point onward, every view the user visits is restricted by that site or building
    3. User can switch the site or building selection at any time.

    The implementation would be similar to VPA, but it would be controlled by the user. It would be added on top of any existing VPA that the administrator has already set for the user.

    This is designed for:
    -Users who need to have access to multiple buildings, but may spend a period of time working with only…

    13 votes

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    1 comment  ·  Platform  ·  Admin →
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  18. BIRT reporting is very important for many of our users. Withdrawing support for BIRT would create a serious problem for them, and would be perceived by clients as a breach of trust. Tech support reports that support will continue only if the BP community expresses interest.

    Other clients have also expressed interest in starting to use BIRT reports, and it is a tool that is useful for us to fulfill functional requirements (e.g., providing a presentable Lease Invoice, not the embarrassingly poor one that uses Archibus native reporting.)

    Archibus Help announced that "BIRT [4.8] reporting will be removed in V.2022.03,…

    12 votes

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    4 comments  ·  Platform  ·  Admin →
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  19. Many other online tools have an html wysiwyg preview that enables the ability of generating a formatted email with a background, headers, images, and links. It would be great if Archibus can display what are the available dynamic links and dynamic values.

    For example it would be great to be able to format emails for the purposes of:
    - hoteling
    - reservations
    - work requests
    - return agile notifications / contact tracing
    - emergency/incident management

    12 votes

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    0 comments  ·  Platform  ·  Admin →
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