ben.lane@nwea.org
The separation of the "Remote/no desk needed" button into 2 was an upgrade, for sure. As I've been training and delegating responsibilities to other team members, there has been confusion around the "No desk needed" terminology/functionality. I have to explain this every time, but it would clear things up a lot if it read something like, "No Primary Desk" or "No Primary Desk Needed." The confusion has been around whether or not clicking this button would remove staff's ability to book Hoteling Desks. Just a better UX, imo.
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