10 results found
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Display team space / desk allocation on floorplan
It would be useful to be able to limit the view for users to see their own team allocation so that they are easily aware of where the rest of their team is sitting and where they can find a seat. It would be particularly useful if there was an easy search function rather than having to search for desks per floor.
56 votesAn enhancement has been released to Engage which highlights the desks allocated to a team when you search for that team via the Teams tab.
Please refer to the help site for more details
Please contact Serraview support or your Customer Success Manager for more details.
Thank you for contributing to UserVoice and helping improve Engage. Please help us improve Serraview and Engage by voting on your favorite ideas!
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Additional Markers
As a Space Planner and Engage user,
I would like to be able to see markers for First Aid kits, AED/defibrillators, eye wash stations, sanitary vending machine, vending machines, kitchens.So that I can ensure the safety of myself and fellow employees.
this should include a key to identify the markers, and the ability to search for markers
As a Serraview admin,
I would also like the ability to:
- Add customized markers with my own icons
- Rename markers to be different for different sites (so I can cater to regional variation in terminology)49 votesAn enhancement has been released to add a large number of additional Markers to Serraview and Engage: Some of the more than 40+ new markers include:
- First Aid Room and Equipment
- Fire wardens, equipment and emergency exists
- Gender neutral, gender specific and accessible markers for bathrooms, showers and lockers
- Kitchens, catering and tea points
- Printers, Stationery, and utilities
Read more about this feature in the May 2024 Release Notes on the Serraview Knowledge Centre. Contact Eptura Support or your CSM if you have any further questions on this feature.
If there are additional markers you would like to see added, please share your feedback on UserVoice so we can continue to improve the usability of Serraview and Engage.
Thank you for helping improve Serraview and Engage. Please submit, vote and comment on your favourite ideas on UserVoice to help us keep improving Serraview.
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Text / labels on floorplans
Maps should show conf room names, points of interest like restrooms and coffee, to give people “landmarks” and a sense of where they are
30 votes -
Desk numbers visible on floorplan in Engage
Desk numbers to be visible on the initial floorplan when choosing a desk in Engage - e.g. as currently visible in VBS. As opposed to needing to click on a desk to see the desk number.
24 votesAn enhancement has been released to Engage to display the numbers and names of spaces when you zoom in on the floorplan.
If a desk is booked, allocated or detected as occupied via SVLive2 the floorplan will continue to display the name of the person at the desk
Read more about it on the Help Site, or contact Serraview Support or your Customer Success Manager for more details.
Thank you for contributing to UserVoice and helping improve Engage. Please help us improve Serraview and Engage by voting on your favorite ideas!
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Searching for coworker - Opt out of Search
Is there a way for individual users in Engage to be able to turn off their visibility (for workstation booked location) for privacy reasons or to only be able to search for your team instead of the entire company. This is a Security/Privacy concern for many employees.
9 votesAn enhancement has been delivered to Engage to allow users to opt-out of searches. Please note that this may impact some functions within Engage that rely on being able to search for other users.
This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Configuration/Configure_Employee_Privacyfor more details
Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas! -
Engage Concierge Menu - Regional Content
For the Engage booking app, it would be excellent if the concierge menu was geographical so that we can develop and display content applicable to a city or country. We can create URL's within our intranet to do this but would be excellent if there was a smart feature to enable automatic regional content
9 votesAn enhancement has been delivered to Engage to customise the concierge menu for different countries, regions, states, cities and offices.
This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Configuration/Configure_the_Regional_Concierge_Menu or contact your Customer Success Manager for more details.
Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!
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Unknown Person / Opt-Out of Engage Display
Change the manner in which users that have selected to Opt-Out of Engage are displayed in Engage.
Currently they are shown as Unknown Person on both the floorplan when zoomed in, and the card of the selected desk.
Suggest alternative description that clearly identifies the person has opted out of displaying their information in Engage.
8 votes -
Engage Remote User
When a desk is occupied by a device detected on SVLive2 that is active via a remote session such as Windows Remote or Ctirix RDA, the desk displays as active in Engage with the persons name.
The person card should identify the user, but be flagged as "Remote Activity" to identify that the person is not active on site.
4 votes -
Meeting Spaces - Remove 'Reservation Assist' if Room Reservations is not enabled
Users that do not have room reservations enabled do not require the reservation assist feature in the spaces list.
This can cause confusion with end users thinking that rooms can be reserved because there is a reservation assistant.
3 votesEngage has been updated to remove the Reservation Assist for rooms, spaces and desks if the Engage user doesn't have permission to book the space.
Please contact Serraview support or your Customer Success Manager for more details.
Thank you for contributing to UserVoice and helping improve Engage. Please help us improve Serraview and Engage by voting on your favorite ideas!
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Floorplan view that shows headshots of assigned people in seats
We've all gone through a fairly isolating year, and that experience is likely even more poignant for people starting a new job during the outbreak. It would be great to see people's headshots on the floorplan view so new users are greeted with smiling faces rather than a floorplan for a location they've never seen before. This could help users who are currently isolated feel more connected when they come back to the office as well.
1 voteEngage displays the photo of employee's if you select the person via the person search or if you select their name on a floorplan.
To configure employee photos please refer to the help site:
Please contact Serraview support or your Customer Success Manager for more details.
Thank you for contributing to UserVoice and helping improve Engage. Please help us improve Serraview and Engage by voting on your favorite ideas!
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