Concierge Menu link directly to email address
Provide concierge tiles the ability to directly open an email to an email address E.G. "ITSupport@company.com".

An enhancement has been delivered to Engage to directly open sending an email from the concierge menu.
For information on how your system administrators can configure the concierge menu, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Configuration/Configure_Concierge_Menu/007Set_up_the_Concierge_Menu_to_launch_an_Email or contact your Customer Success Manager for more details.
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