39 results found
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adding extra layers to VBS? Badge & space data on doors and/ assets (machines)
Would be great for system to map doors/ assets (such as machines) in VBS or stored in the background so that system can be integrated with Security system (as an example) to further enable analysis of utilisation data and cross analysis with booking. Currently data are intergated to building/ floor level which is quite limited, especially if we are looking at machines, labs vs. office space.
2 votes -
Ability change the word "equipment"
I would like the ability to change the word "equipment" to something else when used in the context of a desk attribute. No one at my company seems to understand that word as it relates to what they may find on a desk. Please make this configurable.
2 votes -
Localized equipment list
We are a global company and many desk attributes (aka "equipment") are specific to a region (Europe, America, APJ, for example). The ask is to show equipment list in the Reservation assist specific to the location chosen, instead of one global list.
2 votes -
Bindimaps accessibility integration
Integration with Bindimaps accessibility/voice navigation/wayfinding
2 votes -
Make the black pointer a more distinct colour when it is displayed on the floor plans
Our teams have indicated that the black pointer gets lost on the floor plan and suggest making it more distinct by changing its colour to red or orange.
2 votes -
Synchronize Administrators File (Workplace Admin)
In the previous version we could "Synchonize the Administrators file" which made any changes to Users access immediate (now under the Workplace Admin screen).
Nowadays it takes hours - usually overnight for any changes to come into effect. We have our EA's update Serraview and when they report an access issue they are "in the mode" to update Serraview, but now they have to wait overnight and may not have the same enthusiasm, or time, the following morning. Ultimately the delay affects our Serraview accuracy so a button or a link to enable us to force these changes through would…2 votes -
Bulk Edit Org Units
Currently the selection boxes are only helpful if you are deleting org units which is not common, if the function is there to select multiple items why are we not able to re allocate them as well? In addition to re allocating org units is it possible to use the selection boxes next to each org unit to update the org units in bulk, this means that if there are multiple org units that need to be moved to the same parent org unit we can select them all and move them at the same time?
2 votes -
Data import multi-select custom field
Allow the ability when doing a data import to allow data imports for Multi-Select data types of custom fields.
We want to use a custom field for a Space contact to link it with the people table, so that when a person leaves the organization, their name will be removed from the custom field and we will know that we need to get an updated contact person.
The Serraview import system does NOT allow custom fields of the "multi-select" type to be populated from an import file.
With data changing all the time, my planners do a lot of data…
1 vote -
Space Type Glossary
Add a "Notes" or text field to Space Type definition dialog box in Admin Settings to allow someone to define space types, then create a canned report to run a list of all space types with these Notes or Text field to provide a Glossary of space types in use.
1 vote -
Email addresses to display in Engage
Many of our colleagues have issues finding one another when they have the same name, suggestion to have Engage show email addresses. In some of our regions we have as many as 4 people with the same name and having the role description shown doesn't assist when you have 4 engineers all with the same name. I think this is not only important for ease of use for staff, but also for inclusivity.
1 vote -
Dropdown Selector Width
Please improve the usability/legibility of any drop-down selector with a hierarchy (i.e. region, buildings, org units) so that it includes a horizontal scroll bar to view options that are several layers deep and/or have a long entry.
1 vote -
Import blank values into data fields
Would love to be able to use the data import process to put "Blank" values into data fields.
Currently when doing data imports to Serraview, some fields are able to accept "Blank" values to be updated where other fields are not able to have "Blank" values imported.
There is no identifiable way to know which fields are able to accept "Blank" values with an import file. At least not identifiable to me. I had submitted a support ticket about this. Was told it was text fields that could be wiped out, but that is not always the case.
This is…
1 vote -
Report Custom Category
Allow the possibility to create new custom categories for reports;
In the reporting tab, it will be very useful if the users will be able to add new categories and sort the reports more easily.1 vote -
user password
Provide confirmation on page once a new user creates a password and it is accepted and confirmation when password reset is changed. This would reduce the number of lock outs and reset confusion for users.
1 vote -
Better records kept when people are archived, users locked, etc.
Recently some clients were looking to find out how certain people were archived and how some users were locked. Reviewed the appropriate tables in the database and did not find any answers.
I suspect it was automated in both instances, but it would be nice to know for sure.1 vote -
Ability to Change Point Space Types to Polygons and Vice Versa
As a Space Planner/CAFM Admin,
I would like to be able to change point space types to polygon space types (and vice versa) in the Spaces or VBS modules,
so I can better manage changes to individual spaces.Currently, the only way to change spaces with different polyline types is to complete a workpoint import, which is a lot of work to make a change to a single space.
1 vote -
include a link to our office badge access site so the user can look at where they want to go and then request access to enter the locaiton.
on the main page in the blue nav bar put a link so that the users can go right to our facilities site to reqeust that their badge be giving access to the location they want to visit so that they don't have to go out of Serraview and then search for it on our website.
1 vote -
My Imports option to ignore rows with errors
When performing some imports (eg. Occupancy), if there is an error on a single row, it prevents the entire import from going through.
It may be a lengthy amount of time before finding out which row it is affecting and why, so it would be helpful if there was an option to import the file regardless and ignore the rows with errors.
1 vote -
Responsive UI for Mobile Devices
As a Space Planner I'd like to be able to access certain Serraview functions from my mobile device, including:
- lodging service requests
- viewing my list of service requests
- running Insights dashboards0 votes
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