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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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59 results found

  1. Add Audit History to Scenario Planning

    6 votes

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  2. When tagging in VBS, you are unable to see the tags on the floorplan (you can see this on the stack). To view the floorplan with the tag, you have to access this through the spaces application. Can we put it on the VBS?

    5 votes

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  3. Currently i'm creating Covid seat buffers for many floors and when reviewing a hard copy floor plan to mirror from paper to the VBS. I keep losing my place on where I last made edits to a seat or an office. It would be helpful to have an indication dot or marker showing the last place an edit was made.

    5 votes

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  4. You used to be able to access both building details & employee details (via VBS) to update information. Now I have to open VBS, the "Assets" section & the "Admin" section in order to perform changes. This is very inconvenient. Any chance these functions can be reinstated?

    5 votes

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  5. Would like to have a neighborhood stretching across multiple teams, all of which are fixed seating

    5 votes

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    • Support for additional levels of a portfolio hierarchy e.g. Region, Site, Campus, Building, Floor
    • Support for configurable levels of space hierarchy with ability to delete space types that aren’t being used by the customer
    5 votes

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  6. We run our buildings as fully unassigned, or in multi-floor "ecosystems". Neighborhoods are great for unassigned seating on each floor, but we run unassigned seating across multiple floors/the whole building.

    5 votes

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  7. In VBS there in many instances we allocate work points at a hood level, and the hood has a number of sub-teams below. This is because there are multiple validators for the sub-teams and we like to be able to see this level of detail in the VBS. For this reason, work points currently need to be manually allocated to the sub-teams below a hood which can be tedious. In 2018, when we still had our instance of Serraview in pilot mode preparing to roll out to the business, we worked with Serraview to implement an upgrade to our platform…

    4 votes

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  8. Neighborhoods need to be able to include both flex seats as well as permanently, individually assigned seats. Ratios are determined by a combination of both types of workers, and it is unreasonable to segregate people by workstyle within a given space - that is not how work gets done,

    4 votes

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  9. Have small teams in your neighbourhood or on floors? It can be difficult to select the smaller teams and toggle from one team to the next is no longer supported.
    Proposed Solution: Please introduce keyboard short cuts - TAB or arrows left or right so you can easily scroll through teams on VBS.

    4 votes

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  10. Ability to notify move project user when space assignments and as built floor plan changes impact a pending move project

    4 votes

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  11. As a Space Planner,
    I would like to toggle off team highlights for the blocked floorplans,
    So that I can better differentiate team allocation on the floorplan even when I have a team selected.

    This new functionality (link below) makes it harder to see the different team colors, and it's too troublesome to have multiple windows open or download floorplan block reports to make these team comparisons.
    https://help.serraview.com/display/ENM/2022+June+Product+Release+Overview#id-2022JuneProductReleaseOverview-NewBlockandStack(VBS)HighlightingofTeamsandNeighborhoods

    3 votes

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  12. In VBS, you can currently select only '1' Org unit and it will highlight the spaces assigned to that Org. It will be a very intuitive and quick method to allow users to Toggle On/Off one or many Org Units in VBS. The approach is similar to what's available in Space module for Space Types, the suggestion is to have the same for VBS for Org units.

    3 votes

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  13. As an Occupancy Planner and general Serraview User
    I would like the ability to remove an occupant from a workpoint, without removing the occupant from the Team/Floor/Building
    So that I can more easily manage fixed/flexi teams and anchor spaces.

    Currently, the only way to remove an occupant in VBS is via the Space Form, either by changing the space from fixed to flexi, or by removing the occupant via the Space Data tab. When this is done, the employee is also removed from the team, floor, and building. I want to be able to remove an occupant from a specific…

    3 votes

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  14. Following the COVID19 pandemic, many clients will diversify their real estate foot print. There is an increasing requirement to manage SPACES as well as WORKPOINTS and ROOMS.
    Serraview VBS needs to be enhanced to stack by floor for all space types - and colouring in the floor by floor level should be enhance to visualise allocation in of Spaces, Workpoints & Rooms. this will help manage overall capacity and assignments on non-traditional spaces.

    Example:
    Floor: 200 WPS becomes

    NEW DESIGN: 30 Mtg Rooms, 20 Breakout/Team pods / 100 WPS / 30 Quiet spaces.

    As a space planner I want the…

    3 votes

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  15. Can you include Hand tool to VBS as it was in SV 2?

    3 votes

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  16. Enable to search workpoins in VBS and it will highlight the searched numbers on a floorplan, and provide a box to view the selected space details and occupant.

    For eg. i have a list of desk numbers and am hoping to be able to view these desks from a spreadsheet in VBS on a floor plate

    3 votes

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  17. The workpoint dot appears very large and they begin to overlap if there are small workpoints. See attachment for small cubes (~11 sq ft) for Ciena.
    Can this dot size be adjusted somehow for these smaller spaces?

    3 votes

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  18. It is very easy to drag/drop a team in VBS and thus prone to inadvertent drag/drop, especially if I am trying to increase the floorplan view between floors. By providing an Undo/revert function or versioning where I can return to a previous version of the page, this would alleviate the need to ask for a backup re-deploy if an inadvertent move was made. Where a floor has 2-4 teams, it is easy to revert manually but with more than that, it is difficult to know which team was where when the mistake drag/drop was made.

    2 votes

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  19. When searching for an existing member of a team in VBS in the "Add" section to add a new member to the team, Serraview shows a message "No results found" instead it should mention that the user is already in the team to not create confusion.

    2 votes

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