35 results found
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Enhanced tracking and reporting on system usage
As a Support Engineer I'd like to be able to access enhanced tracking and reporting on system usage
2 votes -
Condense Rows in Buildings & Floors, People Director, etc.
Condense display of on the screen in tables across the system. With the limited screen real estate of my laptop, I'm needing to adjust the zoom level of my browser just to see more info.
2 votes -
Configure workflows across all system modules and functions.
Ability to configure workflows across all system modules and functions.
2 votes -
Initiate a system action (e.g. open a form) in response to a trigger event (e.g. submitting a form)
Ability to initiate a system action (e.g. open a form, display a screen message) in response to a trigger event (e.g. submitting a form, clicking a check box) or condition (e.g., record status, field value)
2 votes -
Create and distribute surveys by different heirachy, role or locations
Ability to create and distribute surveys by organizational levels; by selected region, site, building, floor, neighborhood/ zone, and space records; by employment type; and by project, move project, or move.
2 votes -
Import wizard
A "wizard" in the GUI to walk end-users through importing data inclusive of an import mapping mechanism in the GUI i.e. mapping columns in an excel to fields in Serraview
2 votes -
MFA Support
Certain businesses are required to follow regulatory guidelines regarding cybersecurity; one such guideline, New York Department of Financial Services Cybersecurity Regulations (23 NYCRR Part 500), requires that any platform hosting non-public data from covered entities (such as employee PII) must be protected by MFA. Most folks can handle this via their SSO configurations, but there are cases where that is not feasible. In those cases, the ability to deploy, at a minimum, a TOTP phone based authenticator token would be greatly appreciated.
1 vote -
Security: split access for File Upload and Service Request attachments
Within SV security, uploading files via File upload is coupled with uploading attachments in Service Requests. The action "General - Can Upload Files" covers both. This presents issues when giving access to lower level SR only users.
Requesting that SV splits these out into multiple actions.1 vote -
Occupancy Import - Create Team on the Fly
Occupancy file transfer to allow creation of a team location 'on the fly' (currently requires team to exist on destination building/floor)
1 vote -
Support multiple interconnected concurrent instances of Serraview
Ability to support multiple interconnected concurrent deployments of Serraview (by region and/or country to address local requirements).
1 vote -
Segregate people data into separate database to meet specific data segregation requirements
Ability to segregate select client data into separate database to meet specific client data segregation requirements
1 vote -
Ability to drill-down to record level details within forms/ grids, search results, dashboards, and reports.
Ability to drill-down to record level details within forms/ grids, search results, dashboards, and reports.
1 vote -
Import standard image file formats (.jpeg, .png) as floorplans
Client feedback logged 04/01/20:
"Ability to use image file (e.g. .jpeg, .png) for as built floor plan, space inventory management, occupancy planning, move management, space allocations/chargebacks, free address/hoteling, and utilization tracking."
Current Workaround: Serraview currently supports both AutoCAD and Revit formats for floorplan imports.
1 vote -
Import space types via excel spreadsheet - self service
Configurable space type hierarchy that can be imported via excel by an end user (through the GUI) rather than having to be placed on the drawing.
1 vote -
1 vote
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