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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Archibus

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192 results found

  1. Many companies are utilizing Workplace for the general population to submit a Move Request. However, there isn't an Out of the Box Occupancy highlight when submitting a move via Workplace to allow the user to see what offices are available.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  2. Enhance workplace portal/ reservations to use AI to notify and help plan the day for a user. Notify staff when colleagues are coming to the office, help reserve their favorite hotel, look at their schedule to see if they need a meeting space and help choose one with the appropriate size (local vs remote participants) and distance and typical preferred tech. This could also prompt after a hotel or room usage to see if everything worked properly or if a ticket needs to be opened.

    2 votes

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  3. When searching for an employee, Archibus only shows exact matches. Therefore, if someone is searching for an employee who is programmed in Archibus with a middle name, they will not appear in the results and it is unlikely the person searching would know their middle name. Improving the search results to show close matches vs. exact would be helpful.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  4. When searching for an employee, Archibus only looks for exact name matches. Therefore, if someone is looking for an employee that has a middle name programmed in Archibus they won't show up in the results since it is unlikely the person searching would know their middle name. Improving the search function to show names that are close would be helpful vs. an exact match.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  5. Can we prevent Workplace users from attaching files that are too large or unacceptable file formats? Or at least add some sort of warning.

    Currently, if a user attaches a file that is too large or an unaccepted type, Workplace Portal still processes it. So, to the user, it looks like the request went through. However, it will be shown without a Maintenance work request code and the status will be "Created". The user is unable to do anything with the request and system administrators are unable to see it.

    2 votes

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  6. Add the magnifying glass icon to the search bar at the top of the page. It makes it more consistent with search bars in other products.

    2 votes

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  7. When a user wants to book a workstation in Workspace but no workstations are available that meet the selected criteria, the on-screen message reads "Maximum Capacity is reached for this floor".
    This is misleading, as the the “Maximum Capacity is reached for this floor” message should be displayed only when the Capacity Target for the floor has been reached or exceeded.

    The message should be reworded to read "No Workstations that meet search criteria are available". This way, the user is guided to edit search criteria, instead of being informed that the Maximum Capacity for the floor is reached when…

    2 votes

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  8. We have received feedback from the users regarding the SEARCH functionality in the Hoteling (desk booking) application.

    The search requires to use the exact spelling. It creates difficulties for employees with special characters in name or surname (for example: Børis (Ö, ø …)).

    Our request is to enhance the search functionality to return all possible existing names (børis, Böris, boris) even if the user enters Boris in the search field.

    2 votes

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    0 comments  ·  Workplace  ·  Admin →
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  9. v25.2
    Review Bookings should have option to sort bookings by date in descending order, so users don't have to scroll all the way down and click over to other pages to see their latest bookings.

    2 votes

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  10. The Conference/Meeting room kiosk mode was silently removed. It sounds like the default direction since 2022.02 was to force staff to use the workplace dashboard view.

    This was the original help file that describe the functionality. As clients are returning to a hybrid model, there area a few starting to ask about this feature. https://help.archibus.com/user_en/archibus.htm#../Subsystems/webc/Content/ess_manager/kiosk_concept.htm

    Can this be brought back into the product?

    2 votes

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  11. Hoteling is a prime example where enhancements in recent versions are only in Workplace and not in Web Central. Fort existing customers that have been using Hoteling, for example, in web central for a long time and paying software subscription they shouldn't have to take on the effort (and costs) of switching to workplace to get new features.

    2 votes

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  12. 1 vote

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