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Eptura Visitor

Eptura Visitor

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  1. Currently, the remote registration process allows visitors to watch an informational video, but there is no way to track if they have already seen it. As a result, they must rewatch the video each time they register, even if they have viewed it recently.

    A more efficient solution would be to store the video completion status in a system similar to a file history. This way, if a visitor has already watched the video within a set timeframe (e.g., three months), they would not be required to watch it again. Implementing this feature would enhance user experience and streamline the…

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  2. Having distinct remote registration workflows for different visitor types would greatly improve the process. Currently, visitors must manually select their category, and if they choose the wrong one, they may fail to submit all the required documents. Automating this selection or refining the process would help ensure that each visitor provides the necessary information.

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  3. When a document with an expiration date is submitted during the remote registration process, an AI could automatically extract the date and verify its validity. If the document is still valid, the system should save the expiration date to the visitor's profile, eliminating the need for resubmission until it expires. If the document is expired they can try to upload a new document or sent an email to the host that they have an expired document.

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  4. When we send the remote registration email, visitors are marked as "Expected" in the logbook, even if they haven't completed the remote registration. While this isn't an issue for regular visitors, it can be problematic for contractors who need to submit specific documents.

    It would be extremely useful to receive a notification for these types of visitors if they try to check in at a kiosk or a day before the visit, alerting us that they haven't completed the remote registration and haven't submitted all the required documents.

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