35 results found
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Show desk booking as an Outlook "add day event"
This might already be a suggestion, but it would be great to have your desk bookings show up in outlook as an "all day event" on the days you booked a seat via Engage. This way as you are planning your calendar in Outlook, you can see that you have already booked a desk.
6 votesAfter you have made a desk reservation, Engage sends out Engage Reservation email that includes an ICS file for the booking time.
This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Emails/001Add_the_Desk_Reservation_to_your_Calendar or contact your Customer Success Manager for more details.
Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!
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Enable Reservations for Assigned Workpoints
As an admin, I'd like to ask employees at fixed locations to reserve and check-in to their desks so that I know they're planning to come into the office and that they did come into the office - important for back2work.
This would work by allowing Assigned Desks to be "Reservable" and setting the booking rule to "Assigned Occupants"
6 votesAn enhancement has been delivered to Engage which gives further flexibility on how spaces can be booked and which spaces staff can book, including to allow staff assigned to desks to book the desk they are assigned to.
This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Configuration/Set_up_Desk_Reservation_Permissions/007Allow_Employees_to_Reserve_their_Assigned_Desk or contact your Customer Success Manager for more details.
Thank you for contributing to UserVoice and helping improve Serraview Engage.
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Desk Blocking for Social Distancing
When booking/reserving a desk using Engage, create a function that automatically blocks surrounding/adjacent desks that are NOT 6-feet apart.
5 votesBookSafe has been developed and used by many Engage clients. Thank you for the suggestion.
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Could an email be generated confirming my reservation? It would be helpful to receive an email confirming which seats have been reserved or
Could an email be generated confirming my reservation? It would be helpful to receive an email confirming which seats have been reserved or canceled. Currently users only know that the reservation was made or canceled is to go into My Bookings.
5 votesAn enhancement has been delivered to Engage to send users confirmation emails when they make a booking, send notifications on the day of their booking via email or app notification or automatically cancel a booking if not checked in.
This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Configuration/Configure_Desk_Reservations
Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas! -
Automatically send users templated email instructions/booking confirmation
Client feedback logged 04/01/20:
"Ability to autogenerate reservation/ hoteling notification emails (e.g. booking confirmation, instructions)"
Current Workaround: None.
Additional Information: Allow users to configure templates per each building/floor/neighborhood/space. For advance booking, allow users to define timers for emails (IE send email X hours/days before booking is scheduled to start).
5 votesAn enhancement has been delivered to Engage to send users confirmation emails when they make a booking, send notifications on the day of their booking via email or app notification or automatically cancel a booking if not checked in.
This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Configuration/Configure_Desk_Reservations
Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas! -
Follow-up check-in email to prompt users to check-in
Ability to send a follow-up email to prompt users to check-in to their desk reservation
4 votesAn enhancement has been delivered to Engage to send users confirmation emails when they make a booking, send notifications on the day of their booking via email or app notification or automatically cancel a booking if not checked in.
This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Configuration/Configure_Desk_Reservations
Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!
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Engage - book a pod of desks
Ability to book a whole pod of desks in one booking as opposed to individually booking the desks
4 votesAn enhancement has been delivered to Engage to allow bookings for a number of desks simultaneously via the Teams and Favorites feature.
This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Mobile/Using_Engage_Mobile/Team_Reservations_Mobile or contact your Customer Success Manager for more details.
Thank you for contributing to UserVoice and helping improve Serraview Engage.
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Future desk/room bookings & search
As an employee, I'd like to book either a meeting or working space in the future, specifying the date/time needed.
I'd also like to be able to search for other employees based on their current booking.
support back2work from covid
4 votes -
3 votes
Engage allows users to delete bookings once they have checked in,. Please refer to the help site for more details. https://support.iofficecorp.com/Serraview/Engage/Engage_Mobile/Using_Engage_Mobile/Desk_Cancellation/Cancel_your_Desk_Booking
Thank you for helping improve Engage, please vote on your favourite ideas through UserVoice.
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Temporarily limit desk booking to "all-day" only
In support of RTW, temporarily limit desk booking to "all-day" only, rather than specific time. This avoids different people at same desk on a given day, with no cleaning between bookings, if we only do night-time cleaning of booked/used desks as reported.
3 votesEngage now defaults to having all day reservations for desks. Spaces remain unchanged.
In a future release, Administrators will be able to toggle between all day reservations or hourly.
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Allow the acknowledgement language to be specific at the building level (not a global acknowledgement)
Right now, the acknowledgement language is only set at a global level, meaning all buildings have the same acknowledgement language when a booking is made.
There is a need for the acknowledgement language to be custom at the building level.
2 votesAn enhancement has been delivered to Engage to customise the concierge menu for different countries, regions, states, cities and offices.
This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Configuration/Configure_the_Regional_Concierge_Menu or contact your Customer Success Manager for more details.
Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!
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Engage Pop-up Notice
It would be excellent if there was a pop-up feature where you can display a mandatory message before users could reserve desks or do anything else i.e. It would display if you are exhibiting any signs of COVID, please do not book or, there are site awareness considerations before visiting or even site closure or app updates
2 votesAn enhancement has been delivered to Engage to customise an acknowledgement message when a user loads Engage.
This feature may require your Engage system administrators to configure engage with these new features, please refer to the help site at https://support.iofficecorp.com/Serraview/Engage/Engage_Configuration/Configure_Branding/003Set_up_Acknowledgement_Message or contact your Customer Success Manager for more details.
Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!
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1 vote
Engage is available via iOS or Android Mobile App, Web browser or Windows Touch Device
Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!
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Double Booking
Is there a way to limit a users credentials for reserving seats to a floor? We notice JOHN DOE is booking 2 seats on one floor. This is taking a seat from someone who may need a potential seat.
1 voteIn Engage, you can limit the number of concurrent bookings an employee can make.
For instance if it is set to one, John can make multiple bookings but their start and end times cannot overlap.
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Future State Reservation Floorplan
In reserving assistance, please have floorplan reflect availability of desks and rooms on the date selected
1 voteEngage displays the floorplan based on the selected time, using the time and date selector at the top of your screen.
Thank you for contributing to UserVoice. Please help us continue to improve Serraview by voting on your favourite ideas!
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