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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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59 results found

  1. Two ideas - one is to add a new Allocation called "HOTEL" where the station and office allocation can be changed for a hybrid/hotel workplace model. The blue dot would change to a new color.

    2nd is to allow the functionality of an office to match that of a desk. I'd like the ability to update the allocation/charge rule of an office to "HOTEL" (if that's added as a feature) but if not, to Campus Common All. However currently if I change the allocation of an office/room - the blue dot disappears and I cannot "undo" this.

    The "HOTEL" allocation…

    2 votes

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  2. Allow Target Ratios over 9.99 (which seems to be the hard limit right now). In today's style of working, with fewer people coming into the office on average, we're in need to set the ratios much higher than we did in the past!

    2 votes

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  3. In the VBS with the new Space Details and the Person Details cards it would be great and extremely beneficial to be able to bring in other attributes about a person into the Person Details cards eg user ID and phone number to save going onto another system/browser

    2 votes

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  4. I need to view the VBS from the previous month to compare to the current and see the changes.

    2 votes

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  5. When increasing the size of the floorplan area in the VBS, the zoom level is not retained during the resizing of the window. If the user has already zoomed in, I would think that expanding the area of the window should keep the floorplan to the same zoom factor that it is before expanding the window area.

    2 votes

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  6. Add a delete icon/button to the VBS toolbar to quick deletion of teams and neighbourhoods.

    These are the two most popular topics on the help site and would be great for user experience.

    2 votes

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  7. When using paint over in edit mode on VBS, if a team is selected on the floorplan it should be the team I use to paint/update the floor plan.

    2 votes

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  8. In previous version it was possible to add non-database employees in VBS - work point card. Since the uploads have usually 2-4 weeks delay (or more) this is very useful for correct reporting. I know its possible to add them by Admin-People Directory-Add Person, but we dont want this role for Workplace update users.

    Thank you

    2 votes

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  9. In 2,66 when you dragged a team from the stack to floor they would be auto allocated to vacant desks. This now has to be completed as a 2 step process - move to team between floors in the stack then allocate to desks.

    2 votes

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  10. We have instances where we co-work with clients 1 day a month and need to reserve an area of about 35 desks, rather than having to book individual desks, could there be an option to group book? Thanks

    1 vote

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  11. Currently, there is no way to delete neighborhoods without removing the allocation of teams, people and retention statuses within them.

    Can we make it so that they can be deleted without allocation in the floorplan. Maybe by using imports (with a column “New Hood“ when left empty, just takes team out of them without changing anything). If this is possible, we can just the neighborhoods from the UI and it will not change anything else.

    1 vote

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  12. It would be great if we could have labels showing the workspace name in VBS. Currently, it looks like labels only show for meeting rooms/communal spaces/stairwells, etc.

    1 vote

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  13. Can the space names dynamically adjust to show the whole name similar to the way they display in "SPACES"?

    1 vote

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  14. Could we have "Use Preferred Name When Available" unchecked by default in Spaces and VBS.

    1 vote

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  15. We have found navigating VBS and Scenario Planner confusing since we instituted neighborhoods into our portfolio. We want to be able to see the name of the hood on the tab in VBS and Scenario Planner.

    1 vote

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  16. Since the new set-up of the building allowed anyone to choose any workstation and floor, how can we reflect it in the system?

    1 vote

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  17. Currently, when a Retention Status is configured for a space, current occupants of the space are removed.

    Lurie Children’s Hospital has a valid use case where they have a need to add a retention status to multi-occupant spaces, without clearing occupants.

    For example. Double office with a workpoint count of 2. Office has one assigned occupant and one desk which is being retained as future growth. Similarly, Triple office with a workpoint count of 3. Office has one assigned occupant and two desks being retained for future growth.

    In summary allow assigning (multiple) retention statuses to spaces where: allowed number…

    1 vote

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  18. It would be great to be able to see the cost centres in the VBS when you click on the team (without having to look at the overview and wait for it to load)

    1 vote

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  19. Ability to edit BIM models within the space management system

    1 vote

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