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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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60 results found

  1. The legends in 22 and 222 are confusing.
    Unallocated spaces in the legends and table are shown as spaces with a blue background. However, unallocated desks are have a white background with a blue dot, and unallocated spaces/rooms are white polygons with a blue outline.
    The legends and table summaries should more clearly show how unallocated spaces are displayed on the floorplan map.

    2 votes

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  2. As an Insights and Insights Editor user,
    I would like all out-of-the-box fields for Buildings to be captured in Insights
    so that I can report on full data and create custom dashboards.
    Currently, we can't report on Building Reps.

    2 votes

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  3. The limited width of the Selector bar in Reporting means that the names of the space types are shortened. It would be useful to be able to change the width of the bar.

    As well as hide the dashboard in VBS & Spaces, to allow for a larger screen view of the plan.

    2 votes

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  4. I've been running Report 232, Capacity & Opportunity, and trying to extract occupancy information to look at trends during COVID so I'm using Snapshots (which we automatically created every 2 weeks). These reports, as I'm sure affects others, wont report on Buildings that existed at the time, eg. the former TGA site, but will only report on Buildings that exist now.
    I can see that I can no longer select the old TGA site when selecting Region/Building/Floor as it no longer is available in the list, but if I select ACT or Australia then it would be nice to be…

    2 votes

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  5. It would be nice to include a Snapshot date in any of the Reports which support selecting these previous timeframes. Currently if I run multiple Reports, each using a different date from a Snapshot, all the reports have the same header which shows the date it was run. There's no way of knowing what Snapshot was used.
    Eg. Rather than simply showing "Report Run March 08, 2023" it should show "Report Run March 08, 2023 using Snapshot from January1, 2022".

    2 votes

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  6. Can the number of the report be included in the title of the report?

    2 votes

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  7. All defined spaces have a SF value. When clicking on a space within a floorplan it will display information AND the SF value. Was very surprised the report didn't allow you to pull in SF information. The report just provides building, floor and room number.

    2 votes

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  8. As an Insights user without Insights Editor or Direct Connect access,
    I would like to be able to run complex queries without the browser running out of memory,
    So that I can extract the data I need for internal reporting.

    2 votes

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  9. We currently have the ability to report on the area of spaces, but it would great to have the ability to determine the dimensions of the spaces.

    2 votes

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  10. Add a description to all Serraview out-of-the-box reports and ensure 'Output' is accurate; PDF or Excel

    2 votes

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  11. Can this report include workpoint number?

    2 votes

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  12. When searching for floors in the SVLive wired utilisation report, the unassigned floors should be hidden as they aren't relevant. Was unable to be resolved by support and requested a user voice.

    1 vote

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  13. Currently, if an admin cancels a desk on behalf of someone, report 1151 says the person whose desk it was has cancelled it. This is causing confusion. The report should show who specifically cancelled the desk, no matter their user security role. If an admin cancelled it, it should show which admin.

    1 vote

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  14. Add Org Unit filter parameter to report 111, or create an Insights dashboard that shows the same details.

    1 vote

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  15. A report standard that does a year over year comparison of chargeback of space.

    1 vote

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  16. There is a button on the dashboards page in Looker that takes you to the next page. But this button is really far off and extremely tiny.
    Is it possible to move this button and make it a bit larger?

    1 vote

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  17. Sometimes we need to upload the corrected or missing historical badge data for certain sites or buildings. It would be very helpful if we can upload data for a selected period of dates/time range in the history without interrupting or overriding other existing data.

    1 vote

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  18. Is it please possible to have the "peak people" count per floor on the PDF report?
    Can only view via live dashboard report.

    Thanks

    1 vote

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  19. As a Relationship Manager, I want to provide my business units with a monthly space performance dashboard.

    The dashboard should show:
    - what space is allocated to the BU
    - how many people are assigned to that space
    - what the target ratio is for that space
    - what the actual ratio is for that space
    - how much vacancy/opportunity there is
    - what the space is costing

    1 vote

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  20. As a Space Planner I want to see a simple dashboard that shows me how much flex seating capacity I have based on the target occupancy ratios I have set.

    This dashboard should show:
    - #Total WPS
    - #Flex WPS
    - #Fixed WPS
    - Target Seating Ratio (Average)
    - Flex Seating Capacity (WPS * Target Seating Ratio)
    - Occupancy (Assignments)
    - Opportunity (Capacity less Occupancy)
    - $/Person (at capacity)

    The dashboard should allow me to see high level numbers, the quickly drill down into particular locations.

    1 vote

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