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Serraview

Serraview

Welcome to Serraview’s feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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Serraview

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29 results found

  1. When removing a person from a Team as a Workplace Administrator, system should send an email alerting admin they've been removed from list of teams at respective locations. This would work concurrently to adding admins to teams for them to receive notification of changes.

    OR even better, a workplace admin change email that tells the admin teams they've been added and/or removed from.

    2 votes

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  2. Ability to toggle on/off a move mode within the Workplace Portal (e.g. when move mode is on and an employee is moved via drag and drop, system creates a move request ticket which flows through for an admin to action)

    2 votes

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  3. No other way to change password than to do reset at login screen, option to change password once logged in would be useful

    1 vote

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  4. Allow workplace reps the ability to assign a user to more than one team or location in the Workplace Portal.

    In the VBS we can select "remove from previous location" allowing us to assign a user to multiple locations.
    In the Workplace Portal and workplace rep cannot assign users to multiple locations. As soon as a user is assigned a team or location they are removed from previous locations. An administrator has to then go into the VBS to correct this.

    1 vote

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  5. Instead of removing assigned locations when assigning a person to a new seat, it would be more convenient to preserve these assigned locations, especially in cases where individuals have multiple assigned locations. Currently, the default setting always has the box checked, which can lead to local admins accidentally removing a person's assigned desks in all buildings.

    1 vote

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  6. As a Workplace Admin, I need to be able to add people to my flexi team who are already assigned to a dedicated space, without removing them from their existing location(s).

    Right now, if "Enable Move / Keep Functionality" is turned on, I can uncheck "Remove from previous location(s)" when adding a user to a workpoint, but I have no such option when adding users to a flexi team. I have to ask a global Serraview admin to add the user to the flexi team via VBS.

    1 vote

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  7. Expand the location bar in the reports parameters, to show complete location title. The name should show fully if you hover the mouse over it.

    1 vote

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  8. We would like Workplace to be more configurable. Would it be possible to have the the option to turn on/off icons for workpoint, capacity, opportunity data. We only want icons for the data we require to be visible in Workplace.

    1 vote

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  9. Add the ability for Workplace Validators to add teams (within their user access) to a particular floor within the Workplace Module.

    This would remove the need for Validators to contact Workplace Managers to add the team on the relevant floor within the VBS.

    1 vote

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