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Archibus

Archibus

Welcome to Archibus's feedback site.  We love hearing from our clients. If you have suggestions for how we can improve our product & provide you with better solutions to your CRE needs, please share them with us. While we can't respond to every suggestion, our product team regularly reviews all of the ideas submitted.

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30 results found

  1. When viewing the made requests over to the workplace portal, it would be nice to see comments for the request. For example if a ticket submitted was rejected, it doesn't explain why there was a rejection to the end user.

    The email notification from the rejection also does not share the comment. But the rejection process done over in the webcentral maintenance console does have an area where you can write a comment so someone is filling that information out. Basically the requestor should know why it was rejected because it was a duplicate or was it because it's too…

    18 votes

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    Under Review  ·  1 comment  ·  Workplace  ·  Admin →
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  2. Ability for Admin to toggle which fields are visible under employee.

    15 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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  3. It would be good for the workplace portal to display a photo of the desk being booked.
    Though most client won't have the luxury of time to upload a photo of each desk, it would nice to have a bulk photo reference where one can upload a photo of a desk and it could mean it's the photo of all desks in the building, or desks that match a type or a floor.

    10 votes

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    Under Review  ·  1 comment  ·  Workplace  ·  Admin →
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  4. As a user searching for the right equipment to attach to my work request, I'd like to be able to search quickly and easily for the equipment I'm looking for.

    Search lists, like equipment or department, are not limited by the WebC parameter "recordLimit", which limits the list to a reasonable size and institutes paging. It should.

    Also, for cases like equipment, it would be great to search by equipment standard and equipment name as well.

    10 votes

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    Under Review  ·  1 comment  ·  Workplace  ·  Admin →
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  5. In Workplace, the number of seats indicated in the bubble next to the floor is the total number of available and hotelable rooms (no target apply)... it would be nice to rather see the number of rm available according to the target set for that building.

    9 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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  6. Search function of Workplace allows to find and visualise on plan ANY room/building/floor that has been defined in WebCentral, and there is no way to control the visibility.

    Our organisation has highly sensitive functions, so for reasons of security, we do not want Workplace users to have access to plans of certain floors.
    In addition, we have defined all areas of buildings as "rooms", so the room search also returns toilets, elevators and technical areas.

    We had to commission custom development to prevent the users from seeing anything but the locations of colleagues who booked workspaces. Please develop a functionality…

    8 votes

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    Under Review  ·  2 comments  ·  Workplace  ·  Admin →
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  7. Currently the date format in the Reservations list is always the American format MM/DD/YYY, regardless of the user's language setting. It is very confusing for European users who are used to DD/MM/YYYY format.

    We have English (Ireland) and French (Belgium) as language options.

    The date format should change everywhere in the user interface according to the user's language setting.

    7 votes

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    0 comments  ·  Workplace  ·  Admin →
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  8. We are looking into a way to calculate the occupancy for assigned seating. We have situation where we have to assign wks to an employee permanently but it doesn't mean that this employee will show up every day in the office. But, it will affect our target capacity. We are looking into a way to ensure that specific wks are not available to everyone for booking as they are assigned to someone but also want to track to real occupancy for these wks.

    We need to figure out a way that employees who are assigned to a workstation or enclosed…

    7 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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  9. The current view to add amenities to a Hoteling room is awkward ("Define Fixed Resources"). The biggest problem is that one needs to know all the room numbers of Hotelable Rooms rather than being able to pick them from a floor plan. Also, each Room's amenities must be added individually rather than allowing multiple selections. And the "Room Arrangements" tab is confusing since it is not relevant to Hoteling.

    A new graphical view (or adaptation in the Space Console) should highlight Hotelable Rooms, allow multi-selection of rooms and add one or more amenities in a batch. This would speed up…

    7 votes

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    1 comment  ·  Workplace  ·  Admin →
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  10. As a user lodging a service request, I start by scanning a room's QR code. By doing so, I'd love for the list of available request types to filter to just those that are applicable to that location.

    Request types can be associated with key words. Allow rooms or room standards to also be associated with key words? That way starting with QR codes to enter a request, the system can match up key words and display the relevant request types.

    7 votes

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    Under Review  ·  0 comments  ·  Workplace  ·  Admin →
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