Different set of questions for Preventive and Corrective Maintenance
When a user is configuring questions to be displayed in the checklist on the Onsite App. And when these questions are set, they are displayed the same in the questionnaire for both Preventive and Corrective Maintenance.
We want a separate set of questions to be chosen/displayed for Corrective maintenance and Preventive Maintenance. As there is a question for the Root Cause of the problem which is only applicable in case of Corrective Maintenance and not required for Preventive Maintenance
Harsh Khanna
shared this idea
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The application already supports this use-case. The solution is to create 2 different questionnaires - one for Preventive Maintenance and one for Corrective Maintenance. The use the Manage Service Level Agreement view to define various SLAs for Preventive and Corrective Maintenance and attached the appropriate questionnaires.
(Edited by admin)
