Priorities not sticking
A client found an issue with priorities not sticking on work requests in the Maintenance Console under certain actions.
These are the steps:
1) A work request is submitted with a priority of 3.
2) The work request is approved.
3) Update the work request.
a. Add a craftsperson to the request and add time to the request.
b. Change priority from 3 to 5.
c. Save the update. Popup about returning to beginning of workflow and click OK.
4) The work request is approved again with the priority at a 5 still as needed.
5) Update the work request.
a. Priority is still a 5 initially.
b. Add another craftsperson to a work request.
c. Check priority again and the priority changes to a 3 when adding a craftsperson.
This is a fix that the client needs. This has been able to be replicated by Eptura in more recent versions of Archibus, too.
